Contact FlexiRoam Customer Service

Why should I report an Issue with FlexiRoam: eSIM & Data Plans?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Flexiroam Asia Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Unlike other eSIM providers, when roaming on FlexiRoam, you’ll automatically connect to the strongest network across multiple available networks. • Simple Setup: Install the app, select your plan, and connect within minutes. • Wide Coverage: Access 700+ cellular networks globally, ensuring reliable connections. • Flexible Plans: Choose from local, regional, or global data plans suiting your travel needs. • Share Data: Share your plan with friends through FlexiShare without additional devices. • 24/7 Support: Feel confident with around-the-clock assistance wherever you are. • Affordable & Convenient: No hidden fees, no bill shocks – just reliable connectivity. • No Physical SIMs: Enjoy digital connectivity without the need for physical SIM cards when using our eSIMs. • Stay Secure: Keep your existing number for 2FA authentication. • Track & Top-Up: Manage your data on the go with easy tracking and top-up options.

2. Try our eSIM by simply downloading it onto your device and enjoying instant connectivity in your destination – no physical cards, no hassle.

3. With FlexiRoam's eSIM & SIM cards, enjoy seamless connectivity in 200+ countries and regions starting for less than $1 per day!

4. We partner with multiple networks in each country to deliver the strongest connection.

5. Stay connected worldwide without the hassle of roaming fees.

6. Whether you prefer the traditional SIM card or the modern eSIM, we've got you covered.

7. It serves the same function as a physical SIM but works 100% digitally.

8. Download FlexiRoam now and unlock global connectivity effortlessly!

1. Keep it up 👍🏼I've been using flexiroam for a few years now.. very happy with the quality of services and especially the whatsapp support team.. very responsive, and assistance is provided until the problem is solved .. prices are very reasonable also for someone who needs data constantly, especially abroad.. keep it up .I've been using Flexiroam for a year now.

2. The customer support can't cope with the amount of complaints and I must say good bye.Amazing app , i travel very often and i always use Flexiroam , and the help center there is veeery helpful , i do appreciate the help staff for what they have done for helping me to connect.

3. However due to their good customer service they deserve 5 stars.very quick to respond in customer service .. in multiple countries I've been, as soon as I face any issue with connectivity, I just send a note on messenger or WhatsApp, and almost immediately I get a response.

4. At first, I had some challenges with using it but the customer service and support lately has been incredibly prompt and helpful.Used to be top.

5. Keep it up guys 👍👏There several providers with competitive prices but one thing for sure is that flexiroam's support team is a game changer.

6. Keep in mind that I am in the 60 to 70 year age groupI haven't used Flexiroam in some years and started using it again recently.

7. Had some problems setting up initially however the WhatsApp support was helpful and we had finally sorted out the issue.

8. The Flexiroam agent took time to help me out,with much patience and professionalism.

9. Highly recommend.They have excellent customer support.

10. Had a 90+ plan and it didn't connect because the country I've been wasn't part of the plan.

11. I appreciate very much this excellent support they offer.

1. Fix FlexiRoam Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart FlexiRoam: Restarting the app will resolve most errors.
2. Update the FlexiRoam App. Here is how:
   1. On Android goto PlayStore » Search for "FlexiRoam" » Open FlexiRoam: eSIM & Data Plans » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FlexiRoam » click "UPDATE".
3. Clear FlexiRoam: eSIM & Data Plans app cache: Clearing cached data will force your app to retrieve the latest data directly from FlexiRoam servers.
   1. On Android, goto Settings » Apps » Select "FlexiRoam: eSIM & Data Plans" » click Storage » click "Clear Cache".
4. Check FlexiRoam app permissions. If any of these permissions required to use your device's features are disenabled, FlexiRoam might not work.
5. Uninstall and reinstall FlexiRoam. If nothing else has worked, completely uninstall FlexiRoam then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing FlexiRoam not working

2. Fix FlexiRoam Server issues & Internet Connection

1. Check network connection: An unstable Internet will make FlexiRoam be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to FlexiRoam not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, FlexiRoam may not be able to connect to the Internet when running in the background.