Published by Feit Electric on Mar 23, 2024

Report an issue with Feit Electric.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Feit Electric?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Feit Electric to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Feit Electric image 1 contact Feit Electric image 2

About Feit Electric

1. Wifi Bulbs also work with Amazon Alexa or Google Assistant and can be controlled with simple voice commands. Set up is simple.

2. Control and manage your Feit Electric LED Smart WiFi Bulbs from anywhere with this helpful app.

3. Customize color or tune color temperature if feature is supported by the bulb.

4. Easily turn lights on/off, dim, set groups, timers or schedules.

5. The bulbs connect directly to your Wi-Fi at home.

6. Purchase your Feit Electric Smart Wifi LED bulb, download the app to get started today.

Feit Electric Customer Insights

1. Over all it works ok, it's just not elegant.Terrible app constantly tells me it can't connect to the device which is closer to the router than my 4k streaming because their products are terrible and should be returned In addition to that it constantly unconnects from random bulbs and not only that but as you try to connect 4 times in a row it makes you type your password for your wifi which is already saved on your phone each attempt.

2. Groups can only be of exactly the same type of device (dimmer, light, doorbell, etc), so you can't have two doorbells and a security cam on the same group, or a dimmer and a smart bulb.

3. Cameras are good quality pictureThe light keeps losing connection and I am unable to connect it again.

4. Without schedules on, will change from a dark colored light to bright white a few minutes after being turned on with no input.

5. Really hope they can fix these problems with this app as it use to work properly.My light turns on full brightness at midnight every night, even with no schedules on.

6. Frequently doesn't connect to phone well enough to change light setting.

7. Not to mention the light bulbs themselves having to be reset and added back anytime there is a power outage.

8. *** Taking down to one star now because I also can't turn off the light while I'm outside enjoying the evening.

9. Now it seems to have lost connection for good, it won't connect no matter how many times I restart everything, I even uninstalled and installed the app.

10. Schedules don't consistently turn on and off the light.

11. The app forces you to enter your Wifi password multiple times despite the fact that the device is CONNECTED TO THE WIFI PERFECTLY FINE.

Steps to Troubleshoot & Fix Feit Electric Issues

1. Fix Feit Electric Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Feit Electric: Restarting the app will resolve most errors.
  2. Update the Feit Electric App. Here is how:
    1. On Android goto PlayStore » Search for "Feit Electric" » Open Feit Electric » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Feit Electric » click "UPDATE".
  3. Clear Feit Electric app cache: Clearing cached data will force your app to retrieve the latest data directly from Feit Electric servers.
    1. On Android, goto Settings » Apps » Select "Feit Electric" » click Storage » click "Clear Cache".
  4. Check Feit Electric app permissions. If any of these permissions required to use your device's features are disenabled, Feit Electric might not work.
  5. Uninstall and reinstall Feit Electric. If nothing else has worked, completely uninstall Feit Electric then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Feit Electric not working


2. Fix Feit Electric Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Feit Electric be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Feit Electric not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Feit Electric may not be able to connect to the Internet when running in the background.

Reported Issues