Contact myfawry Customer Service

Why should I report an Issue with myfawry?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Fawry for Banking & Payment Technology Services to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Now you can apply for your yellowcard, the free prepaid card from myfawry, designed to give you more control over your money and to make your banking experience so much easier.

2. Apply for your yellowcard now for FREE from myfawry app with your national ID only, and pick it up from over 200 Fawry Plus stores across Egypt.

3. Lock and unlock your card from the app, and you can even report it as stolen and issue a new one that you can pick up right away from any Fawry Plus store.

4. All of your bills and payments made easy in one app, and now your banking is on myfawry too!

5. Get instant discounts upon paying at any of our partner merchants, simply by using the yellowcard. No extra steps needed! yellowcard is a prepaid card in partnership with Banque Misr and Meeza and is licensed and regulated by the Central Bank of Egypt .

1. And worse, when I called the support agent he told me that I needed to add my payment information first, which didnt work anyway! What does this have to do with a faulty phone number field??? (Telling customers wrong information because it was almost 12pm AKA the end of their shift)!! The WORST support experience ever, and im uninstalling the appHorrible app Not working well and not showing any bills after the update,waste of time it did not show any bills to pay while it is showen on aother apps,required to accept that my info to be used for others ad service which is agains the privacy rights and if i did not accepte it wont work all the services I have contacted the customer service and they did not help at allWorst experience.

2. Yes I did update the application but no change.app was working fine and i made payments, but now all of a sudden i need to make an important payment online and the app is not working, also no chance to use the website for payments, very frustrating and unreliable BTW i did update the app and cleared the cache as advised by the chat service, and still nothing 😤Hi all, It was working normally but after last Samsung software update, each time I trying to open the application it gives me the error of ( The Application is hooked ) so please need your support urgently.

3. Moreover if you require a proof of payment to older payments you won't be able to retrieve them ! It worth mentioning as well that some of the provided/backend services are not working and still MyFawry App makes it available without any hint that it's not working .. 😞Don't waste your time installing this app.

4. The only solution I found was to remove notifications permission from the app.Completely useless do not install!! The app does not accept my ADSL landline number when I try to recharge the internet (gives me invalid value error).

5. Worst most useless app ever! Every time I try to make a transaction an error appears saying service is currently unavailable, while I'm sure I got all the steps right.

6. As A payment platform .. MyFawry is really good .. however the call center support, communication & chat is really bad.

7. Also, I couldn't even delete my account, contacted the support and as usual, no answers.It mostly works as intended, but the notifications are horrible.

8. Everytime I try to make a payment EGP 1.00 is deducted from my bank account for verification , nevertheless the card is not accepted on Fawry system.. I tried 3 times, however could not pay my bill.

9. Worst ever, don't waste your time trying FAWRY.

10. It keeps sending me promotions, there's no way to disable them from the app settings and to make matters worse, the notification sound is very loud and is on even when the phone is on silent.

11. I tried to reach customer support several times, but no change.

1. Fix myfawry Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart myfawry: Restarting the app will resolve most errors.
2. Update the myfawry App. Here is how:
   1. On Android goto PlayStore » Search for "myfawry" » Open myfawry » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for myfawry » click "UPDATE".
3. Clear myfawry app cache: Clearing cached data will force your app to retrieve the latest data directly from myfawry servers.
   1. On Android, goto Settings » Apps » Select "myfawry" » click Storage » click "Clear Cache".
4. Check myfawry app permissions. If any of these permissions required to use your device's features are disenabled, myfawry might not work.
5. Uninstall and reinstall myfawry. If nothing else has worked, completely uninstall myfawry then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing myfawry not working

2. Fix myfawry Server issues & Internet Connection

1. Check network connection: An unstable Internet will make myfawry be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to myfawry not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, myfawry may not be able to connect to the Internet when running in the background.