Contact Protractor Customer Service

Why should I report an Issue with Protractor?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of EXA Tools to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. So it's about as accurate guessing the angle, but slower and more frustrating.couldn't even use it to measure angles on a piece if paper.

2. Tried having my students use it but wasn't user friendly.Can't change focus for camera, all blurry, uselessVery useful for my trigonometry classes, and accurate too.

3. You have a live video feed and have to adjust 2 angles live while aligning the fulcrum live while trying to hold the camera steady, live.

4. I only wish you could tap the Volume or Power button to lock the pointer because it's awkward to sight along your phone's edge and locate the screen Snapshot button at the same time.So far so good.

5. I would like to see an indication of which side is higher when I work with small inclinations.Angles are not accurate on my phone.

6. May be a camera issue but still useless for my purposes.When taking snap shots it doesnt keep the 0° where it's supposed to be.

7. Another option let's you use the camera and adjust 2 angle lines independently.

8. Plumb tool is also cool although it briefly confused me until I found the toggle back to basic angle measurement.

9. Your response is at least 1 year late (I think I moved since wrighting it over 2 years ago) and it does nothing to address the accuracy of your application.Really neat.

10. In one mode you can only measure an angle against a horizontal line.

11. "This means you snap a photo then accurately measure it" is what a sane person would think.

1. Fix Protractor Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Protractor: Restarting the app will resolve most errors.
2. Update the Protractor App. Here is how:
   1. On Android goto PlayStore » Search for "Protractor" » Open Protractor » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Protractor » click "UPDATE".
3. Clear Protractor app cache: Clearing cached data will force your app to retrieve the latest data directly from Protractor servers.
   1. On Android, goto Settings » Apps » Select "Protractor" » click Storage » click "Clear Cache".
4. Check Protractor app permissions. If any of these permissions required to use your device's features are disenabled, Protractor might not work.
5. Uninstall and reinstall Protractor. If nothing else has worked, completely uninstall Protractor then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Protractor not working

2. Fix Protractor Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Protractor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Protractor not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Protractor may not be able to connect to the Internet when running in the background.