Contact ALKeyboard Customer Service

Why should I report an Issue with ALKeyboard – Korean Hangul?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ESTsoft Corp. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. After you have written the text and want to go back and correct errors the word suggestions don't come up at all.The way that it types and helps me spell out words is great, about in my top 3 keyboard apps, but the actual app its self is all in Korean, and I'm only just learning the basics of the language, so if you could add the option to put english settings into the menu of the app, i will most likely rate this app 5 stars.

2. Could you fix this in the next update?The keyboard is great but as a beginner I am having a hard time understanding the settings because it isn't translated in english.

3. Overall it's excellent! But my only request would be to have the text right after installation & in the settings in English too for international users who may need to use the keyboard.

4. And also, I think it is better to have some emojis too.First of all the app doesn't have any english i just started writting and reading korea so it was hard fixing the setting.

5. It's an easy to use keyboard, really, but you have to play around and guess at he options because they are all in Korean.

6. So the thing is: sometimes when I try to type something in English, the first two letters start in capital letters like these (HEllo or BIg) when it should have to write (Hello or Big).

7. Hope to see it happen! 🙏🏻I've found it easy to use for the most part but I'm struggling to create the characters for specific sounds (e.g. Most being W sounds due to the characters not being found anywhere on the keyboard) mostly the curved lines and the lines with the dash at the bottom of it instead of the middle.

8. In addition, it doesn't have an English dictionary, so there aren't any auto correct options.

9. There's one thing though, it doesn't have emojis :( but it's okay because I can switch it back to the standard keyboard.

10. You can switch it between English to Korean, Korean to English.

11. But then again, I guess you should provide English as an option for operating.

1. Fix ALKeyboard Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ALKeyboard: Restarting the app will resolve most errors.
2. Update the ALKeyboard App. Here is how:
   1. On Android goto PlayStore » Search for "ALKeyboard" » Open ALKeyboard – Korean Hangul » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ALKeyboard » click "UPDATE".
3. Clear ALKeyboard – Korean Hangul app cache: Clearing cached data will force your app to retrieve the latest data directly from ALKeyboard servers.
   1. On Android, goto Settings » Apps » Select "ALKeyboard – Korean Hangul" » click Storage » click "Clear Cache".
4. Check ALKeyboard app permissions. If any of these permissions required to use your device's features are disenabled, ALKeyboard might not work.
5. Uninstall and reinstall ALKeyboard. If nothing else has worked, completely uninstall ALKeyboard then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ALKeyboard not working

2. Fix ALKeyboard Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ALKeyboard be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ALKeyboard not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ALKeyboard may not be able to connect to the Internet when running in the background.