Published by Erikli Su ve Meşrubat A.Ş. on Sep 2, 2024

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Why should I report an Issue with Erikli Su?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Erikli Su ve Meşrubat A.Ş. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Erikli Su

1. Erikli, which owes its unique flavor coming from the summit of Uludağ to this natural wonder of thousands of years, is carefully bottled by preserving its taste and freshness, and the same quality is guaranteed in every sip with the analyzes carried out.

2. Erikli, the natural spring water coming from the summit of Uludağ, continues to add goodness to life with every sip for more than 60 years with its unique taste.

3. You can quickly order all Erikli products and more from wherever you want, and you can easily access the unique Plum flavor with superior delivery quality!

4. You can easily access the plum water quality via the application, whether you order 19L carboy and 15L glass carboy water for long-term use, or you order pet bottle water and glass bottle water in different sizes.

5. Erikli, the unique flavor from the summit of Uludağ, is now one click away thanks to the mobile ordering application.

6. Uludağ, the source of its plum flavor, also creates a valuable ecosystem where creatures belonging to different climatic zones live in harmony.

7. You can order any Erikli product immediately by downloading the application and registering or logging in with your information if you are already registered.

8. You can send all your questions, wishes and complaints about Erikli via the customer service number 444 0 222 or the form in the application.

9. You can make all your payments in cash or by credit card contactless.

10. Erikli call center operates six days a week, from Monday to Saturday, between 08:00 and 20:00.

Erikli Su Customer Insights

1. Do something please!I strongly discourage people from using this erikli service, they get paid for the water and mainly dont deliver it, it took them like more than 3 hours to bring the water, the call center doesn't speak english or any other language other than turkish, so its hard to complain or to even talk to assistance, i stopped using their services as im always disappointed and getting angry by their servicesCan't register and use the application after update applied in December.

2. It is a sort of vulnerability.Unlike any other online app delivery application for this app you need to enter your information and wait for a week for the app to get activated! So until then you need to call the hotlines and place order and no one speaks English!The application is quite primitive and moreover it can't be installed anymore.

3. After logging in the application keeps loading but does not let me order or do any other functionI like the service and app.

4. They will cancel your water on the app, if you call 444222 and order another one they won't charge you, they know you missed the first one.

5. I will change to other water deliveryPoor application.

6. They also deliver water to the earthquake place for you🙏Thank you!It got disappeared from my phone and now I can't install it.

7. Fix it or remove it and quit embarrassing yourselves."can not fetch data" hatası veriyorAfter last update the app stopped working.

8. Now I can't order water with it at all.

9. Typing gsm number is enough to complete your order.

10. Each time it tries to install from the play market, but ends up uninstalled.

11. It doesn't endorce your telephone number after second download.

Steps to Troubleshoot & Fix Erikli Su Issues

1. Fix Erikli Su Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Erikli Su: Restarting the app will resolve most errors.
  2. Update the Erikli Su App. Here is how:
    1. On Android goto PlayStore » Search for "Erikli Su" » Open Erikli Su » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Erikli Su » click "UPDATE".
  3. Clear Erikli Su app cache: Clearing cached data will force your app to retrieve the latest data directly from Erikli Su servers.
    1. On Android, goto Settings » Apps » Select "Erikli Su" » click Storage » click "Clear Cache".
  4. Check Erikli Su app permissions. If any of these permissions required to use your device's features are disenabled, Erikli Su might not work.
  5. Uninstall and reinstall Erikli Su. If nothing else has worked, completely uninstall Erikli Su then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Erikli Su not working


2. Fix Erikli Su Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Erikli Su be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Erikli Su not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Erikli Su may not be able to connect to the Internet when running in the background.

Reported Issues