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Why should I report an Issue with IELTS Exam Preparation?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CSUPPORTER to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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IELTS Exam Pre Customer Insights

1. Thank you and good luck in new projects.Well in my past days, i always thought that an app can't help someone learn anything.....but after usuing this app my perspective has been completely changed.

2. "IELTS Test Preparation" is so so soooooo good i can't even express it by words.

3. Download this app for studying new words and enhance my vocabulary.

4. It has already got all possible outputs of translation in your native language for the sentences, while doing the exersices.I would like to share my opinion about this app.

5. Can somebody help me with this?Nice idea, but not good working.

6. Ideal for kids, too.I just love this app.. For a busy mom it is the best way to learn words daily.

7. Months of progress gone...As i was preparing for my exam i understood my lack of vocabulary.

8. Good luck with warm regards to all the team members of this application.

9. Edit: While using other apps messages saing that this app has stopped working started to pop out.

10. Thank you very much.It started asking for me to go to settings and give storage permissions which is not possible despite my efforts.

11. As this application reminds you, very kindly, to enrich your vocabulary since you wake up nothing can be better.

Steps to Troubleshoot & Fix IELTS Exam Pre Issues

1. Fix IELTS Exam Pre Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart IELTS Exam Pre: Restarting the app will resolve most errors.
  2. Update the IELTS Exam Pre App. Here is how:
    1. On Android goto PlayStore » Search for "IELTS Exam Pre" » Open IELTS Exam Preparation » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for IELTS Exam Pre » click "UPDATE".
  3. Clear IELTS Exam Preparation app cache: Clearing cached data will force your app to retrieve the latest data directly from IELTS Exam Pre servers.
    1. On Android, goto Settings » Apps » Select "IELTS Exam Preparation" » click Storage » click "Clear Cache".
  4. Check IELTS Exam Pre app permissions. If any of these permissions required to use your device's features are disenabled, IELTS Exam Pre might not work.
  5. Uninstall and reinstall IELTS Exam Pre. If nothing else has worked, completely uninstall IELTS Exam Pre then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing IELTS Exam Pre not working


2. Fix IELTS Exam Pre Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make IELTS Exam Pre be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to IELTS Exam Pre not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, IELTS Exam Pre may not be able to connect to the Internet when running in the background.

Reported Issues

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