Contact Max2D Customer Service

Why should I report an Issue with Max2D: Game Maker, Game Engine?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Max2D Game Maker to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Can you please tell me if you see this? This app is great and all but it lacks some really important features for game devs, like custom grid, i was surprised that this isn't a thing already, also building a map is super hard i have to align each block myself which is just inconvenient, the solution for this is adding a mapping mode.

2. Well when I get to the game over scene and want to go back to the title, the scene the game is in will show the top left while on the title scene.

3. Its perfect for people who want to get into game design(like me) but dont want to spend hours learning a complex game engine like Unity or Unreal.

4. Also if you enable music in one scene, then it won't play in the others.Overall the app does what it's supposed to do, but there are some minor changes that could be made to greatly improve user experience.

5. There's no layer control, so it seems like you just have to delete everything and recreate it in the order you want when making objects through code blocks.

6. scripting These are some of the features that must be added to improve and develop the application and make it more efficientHonestly, this is a great app! I just have a couple problems that hopefully will be fixed soon.

7. This leads to frequent frustrations, which is bad for a "long haul" kind of activity like making games.Hello, I believe the app has great potential, but I am unable to get the full experience due to an issue.

8. I'm fine with paying anything, really, but the fact that not being able to get rid of ads is kinda annoying.I think there should be a help guide, with what the functions do.

9. Love it keep goingIt still need alot more work, for example the camera follow method won't work for alot of us and there's no documentation or much help to learn max online.

10. All I can say so far is that it's not perfect; when you create an object, it automatically puts that object in the scene.

11. Additionally, the soft buttons on my phone (Tasks, Home, Back) overlap with fields on the right side of the screen that must frequently be interacted with during regular use.

1. Fix Max2D Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Max2D: Restarting the app will resolve most errors.
2. Update the Max2D App. Here is how:
   1. On Android goto PlayStore » Search for "Max2D" » Open Max2D: Game Maker, Game Engine » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Max2D » click "UPDATE".
3. Clear Max2D: Game Maker, Game Engine app cache: Clearing cached data will force your app to retrieve the latest data directly from Max2D servers.
   1. On Android, goto Settings » Apps » Select "Max2D: Game Maker, Game Engine" » click Storage » click "Clear Cache".
4. Check Max2D app permissions. If any of these permissions required to use your device's features are disenabled, Max2D might not work.
5. Uninstall and reinstall Max2D. If nothing else has worked, completely uninstall Max2D then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Max2D not working

2. Fix Max2D Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Max2D be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Max2D not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Max2D may not be able to connect to the Internet when running in the background.