Contact Hanping Chinese Dictionary Customer Service

Why should I report an Issue with Hanping Chinese Dictionary?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Hanping to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Please note, the Pro version also includes some optional in-app products that are only unlockable with additional purchases. ★ One-tap translation of sentences (if Google Translate app installed). ★ 376 additional Hanzi Stroke Animations (839 total) - single-character headwords auto-animate. ★ New History screen grouping items by date. ★ Support for HSK 3. 0 (as well as 2. 0) and the ability to import predefined lists as custom tags. 🔒 Multi-syllable audio of HSK 2. 0 (levels 2-6) multi-syllable words by native speaker.

2. Look up Mandarin Chinese words offline using English, Pinyin or Chinese characters (Hanzi) in a clean, intuitive, yet powerful interface. Hi, my name is Mark.

3. I've been building the Hanping Chinese apps full-time since 2009 as an independent app developer.

4. This is the old free version (blue icon) of my paid app Hanping Pro (green icon).

5. Purchasing the Pro version helps to support my work and is greatly appreciated.

6. Please report any bugs or suggestions to me via e-mail.

7. Most emails I respond to within 12 hours (often 1 hour, sometimes 1 minute! ).

1. Edit: I changed my phone from samsung to Oppo, and now the clipboard monitoring didn't work like it used to (no immediate translation banner pop out after copying a chinese text despite it being on), I wonder if it was some kind of incompatibility or there's some settings I need to tweak)I am learning Chinese Mandarin, I find the app is simple to understand meaning for words.

2. This app has greatly me improve my Chinese a lot.Fantasic app for quickly translating Mandarin! I love how flexible the search is on this app, I can search for pinyin and English from the same place and get really fast accurate results.

3. I'm perfectly happy using the 注音符號 keyboard that's built in to Android, but what about the times when I don't know the pronunciation of the character? Simple: I use the Hanping Chinese Dictionary pad to draw the character and, voila, I have the character's pronunciation and definition.

4. As a suggestion, it'd be nice if the app had bookmarks, so if someone is studying HSK 1 for example, it can just continue from where it left.High quality audio and I'm impressed by the simplistic breakdown of Chinese characters.

5. I can even draw a character to search for a chinese word, which I imagine was a feat from the developers end.

6. It also works with Chinese input to know its meaning, usage, pinyin etc.

7. I also really appreciate that this app lets me work in the traditional characters, rather than the simplified Orwellian Newspeak characters.Beautiful and with previous categories to help your study, like HSK levels.

8. Can input English and get Chinese output accurately (with pinyin too).

9. Please make a version for Apple devices so others using iPads and iPhones can enjoy this application as well!Easy to use! I love how it also encompasses idioms and the likes.

10. The super app that will offer a great help in your journey learning chinese.

11. The only thing I wish this had was a slightly larger vocabulary, every once in a while I search for an archiac word and it doesnt find anything.This app is just what I was looking for.

1. Fix Hanping Chinese Dictionary Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Hanping Chinese Dictionary: Restarting the app will resolve most errors.
2. Update the Hanping Chinese Dictionary App. Here is how:
   1. On Android goto PlayStore » Search for "Hanping Chinese Dictionary" » Open Hanping Chinese Dictionary » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hanping Chinese Dictionary » click "UPDATE".
3. Clear Hanping Chinese Dictionary app cache: Clearing cached data will force your app to retrieve the latest data directly from Hanping Chinese Dictionary servers.
   1. On Android, goto Settings » Apps » Select "Hanping Chinese Dictionary" » click Storage » click "Clear Cache".
4. Check Hanping Chinese Dictionary app permissions. If any of these permissions required to use your device's features are disenabled, Hanping Chinese Dictionary might not work.
5. Uninstall and reinstall Hanping Chinese Dictionary. If nothing else has worked, completely uninstall Hanping Chinese Dictionary then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Hanping Chinese Dictionary not working

2. Fix Hanping Chinese Dictionary Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Hanping Chinese Dictionary be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Hanping Chinese Dictionary not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Hanping Chinese Dictionary may not be able to connect to the Internet when running in the background.