Contact eDreams Customer Service

Why should I report an Issue with eDreams: Flights, Hotels, Cars?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of eDreams Mobile to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Compare flights among all our airlines. *Search from long distance flights to cheap low cost flights, one way, return or multi-city! *Order and download your boarding passes directly from the app. *Receive real time flight status notifications: gate numbers, baggage belts, delays or cancellations and more. *Check your flight itineraries, booking references or baggage allowances in the My Trips section, even without an internet connection. *Search for more than 2 million hotels and other accommodation. *Compare all available hotels for all budgets and trips. *Book hotels such as Melià Hotels and Resorts, Marriott, Eurostars, NH, Catalonia Hotels & Resorts and much more. *Complete your booking with a rental car. Find the best car deals. *We offer rental cars from companies such as Hertz, Avis, Europcar, Alamo, Budget and up to 800 car rental agencies.

2. We'll take care of finding cheap travel deals for you: Finding flight tickets, showing you the best hotels and other accommodations for your stay, negotiating great deals on your rental car or arranging your ride from the airport to your destination. We've got you covered! *Search and find cheap flights among our more than 600 airlines, such as: United Airlines, American Airlines, Spirit Airlines, Ryanair, Easyjet, Air Europa and many more.

3. Our travel app not only offers you cheap tickets, book cheap hotel deals, and car rentals for your trips, download the app and get our free travel guides. eDreams helps you to find the best deals on flights, hotels and car rentals.

4. Book your flights with eDreams and get the best travel deals.

5. Are you looking for a cheap flight?

6. Download our app and make the trip of your dreams!

7. Thinking about travelling?

8. Search flights + hotel tickets in our travel app to enjoy a 40% discount.

1. Pass on this trash - don't even waste your time or the memory on your phone.Worthless! I decided to use this frustrating, unhelpful app to book a flight.

2. What a junk of an app and service!Useless garbage app! Constant bugs and glitches "Something happened and we can't continue with this booking.

3. I want to love this app because it is easy to look at flights but many of the promises are not what they seem.Per edreams cancelation policy I tried without success to do so.

4. And after my trip they charged me an extra $60 dollars for some flight I never scheduled, and currently still on hold with them for oven an hour.

5. They are quick to grab your money, but not to help.Unfortunately for as easy it is to find a good flight modifying it is not as easy as it is portrayed.

6. I paid over 1400€ with the right to cancel my flight (it costed more than 100€) and the refunded me 87€.

7. Then when trying to contact their "team," you get asked if you have a booking number before you can be switched to an agent and there is just one option- Yes I do and you have to specify it.

8. If I could do a negative rating, this is where it'd put it.Overall bad customer experience... I tried twice, always ending up paying more than expected... of course the small print says it all.. but that is not supposed to be this way.

9. The charged me for an extra ticket, didn't refund it within 7 to 10 days (like they said they would), more like 3 weeks almost.

10. Got to the airport, on opening it sits on a screen saying review your privacy options to start but doesn't let you click the button (and I had done that initially anyway).

11. They promised 80% of the total price if I wanted to cancel my flight, but they let me down at the end.

1. Fix eDreams Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart eDreams: Restarting the app will resolve most errors.
2. Update the eDreams App. Here is how:
   1. On Android goto PlayStore » Search for "eDreams" » Open eDreams: Flights, Hotels, Cars » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for eDreams » click "UPDATE".
3. Clear eDreams: Flights, Hotels, Cars app cache: Clearing cached data will force your app to retrieve the latest data directly from eDreams servers.
   1. On Android, goto Settings » Apps » Select "eDreams: Flights, Hotels, Cars" » click Storage » click "Clear Cache".
4. Check eDreams app permissions. If any of these permissions required to use your device's features are disenabled, eDreams might not work.
5. Uninstall and reinstall eDreams. If nothing else has worked, completely uninstall eDreams then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing eDreams not working

2. Fix eDreams Server issues & Internet Connection

1. Check network connection: An unstable Internet will make eDreams be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to eDreams not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, eDreams may not be able to connect to the Internet when running in the background.