Published by OpticsPlanet, Inc on Jun 13, 2024

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Why should I report an Issue with DVOR?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of OpticsPlanet, Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About DVOR

1. From the Dvor Android app you can browse sales events, search what’s available, and place orders with an easy to use, fast, and secure application.

2. In addition to offering one screen checkout for members with all data saved, we efficiently guide you through any section where you need to provide info – you can even scan your credit card using your phone’s camera!

3. Placed an order using your computer and want to check the status on your phone? Not a problem!

4. You can even place an order early in the day using your phone, and then place another order later in the day on your computer and still benefit from our Pay Once and Shipping is Free For the Rest of the Day offer!

5. Inviting your friends is the great way to save on your Dvor orders, and you can easily Invite Your Friends using your preferred email app!

6. Dvor’s daily deals of up to 70% off cover a wide range of must-have products for firearm enthusiasts, hunters, outdoorsmen, tactical operators, law enforcement and more.

7. Anything you can do on the Dvor website you can do in the app, including check your Order History or Invite Your Friends.

8. Every morning new sales event launch with hundreds of new product offerings – everything from sport optics to apparel to cool accessories and unique products.

9. In addition, we’ve taken every step to integrate industry leading technology to make the application as safe and secure as possible.

10. The Best Members-Only Flash Sales Site for Gear Presents… The Best App for Shopping for Deals on Gear!

11. You can easily browse them within the app or search for deals on the specific products you are interested in.

DVOR Customer Insights

1. Out of three separate orders, and five different items, I've only had one order/item ship inside their time frame, with one getting canceled on me at two months late, and my most current order being pushed back to a shipping date of TBD.Had been using the app for months to shop the site and was impressed with it (v 1.3.2{266}). Then, about 10 days ago the three drop-down menus on the product page (description of product, shipping restrictions) stopped working for some reason.

2. I paid $9 for 3-5 day shipping and it's been 4 days and they still haven't pulled the money from my account, I called yesterday and today and no one answered, left a message with no call back, I just want to cancel the order at this point because I found the same sight on Amazon cheaper and free shipping.. but I cant cancel the order!Have been using this app sense 2017 with no issue.

3. In the last two months I have had to cancel multiple orders, for this reason at this time I can nolonger recommend this company.application requires you to grant complete access to your phone.

4. When I hit the cancel button, I kept getting an error message stating "We are sorry, but order cancelation has failed.

5. I'll be going back to order from them in the future.Android app doesn't work like DVOR web page.

6. and of course occasionally I see something I have to have, and order it.been trying to figure out why my order is still processing.

7. Please try again in a few minutes or contact customer service." Update: They fixed the issue and I was able to cancel.

8. Eventually just requested password reset just to login and that worked the first time...failed the second time..spinning arrow.

9. I am a traveling medical professional and have not had an issue in the 4 years I have been using this company.

10. I placed an order that I immediately realized I needed to cancel.

11. The app always says "processing order" when I call to speak with some one they say I have too many addresses on file.

Steps to Troubleshoot & Fix DVOR Issues

1. Fix DVOR Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart DVOR: Restarting the app will resolve most errors.
  2. Update the DVOR App. Here is how:
    1. On Android goto PlayStore » Search for "DVOR" » Open DVOR » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DVOR » click "UPDATE".
  3. Clear DVOR app cache: Clearing cached data will force your app to retrieve the latest data directly from DVOR servers.
    1. On Android, goto Settings » Apps » Select "DVOR" » click Storage » click "Clear Cache".
  4. Check DVOR app permissions. If any of these permissions required to use your device's features are disenabled, DVOR might not work.
  5. Uninstall and reinstall DVOR. If nothing else has worked, completely uninstall DVOR then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing DVOR not working


2. Fix DVOR Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make DVOR be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to DVOR not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, DVOR may not be able to connect to the Internet when running in the background.

Reported Issues

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