Contact Moose Math Customer Service

Why should I report an Issue with Moose Math by Duck Duck Moose?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Duck Duck Moose, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Moose Math is aligned with Common Core State Standards for Kindergarten and 1st Grade and includes a Report Card section where parents and teachers can monitor progress and find additional skill-building activities. AGES: 3-7.

2. Moose Math introduces a new whimsical group of Duck Duck Moose characters, The Dust Funnies, who help with mastering math skills.

3. Like all Khan Academy offerings, all Duck Duck Moose apps are now free, without ads or subscriptions.

4. While playing 5 multi-level activities in the Moose Juice Store, Puck’s Pet Shop and Lost & Found, kids can earn rewards to help build their own city and decorate buildings.

5. Duck Duck Moose, an award-winning creator of educational mobile apps for families, is a passionate team of engineers, artists, designers, and educators.

6. Founded in 2008, the company has created 21 top-selling titles and has received 21 Parents’ Choice Awards, 18 Children’s Technology Review Awards, 12 Tech with Kids’ Best Pick App Awards, and a KAPi award for “Best Children’s App” at the International Consumer Electronics Show.

7. Duck Duck Moose is now part of the Khan Academy family.

8. PARENT REPORTING: Includes a Report Card section where parents and teachers can monitor progress and learn about new skill-building activities.

9. Moose Math engages kids in a mathematical adventure and teaches counting, addition, subtraction, sorting, geometry and more.

10. Check out the Khan Academy app to learn and practice all kinds of topics for elementary school through college and beyond.

11. Khan Academy is a nonprofit with a mission to provide a free, world-class education for anyone, anywhere.

1. only little suggestion would be make parents control who adds new players as my son keeps adding new players and we can't which one was he working with I also couldn't find a way to remove playersThis is a learning game for all kids I am seven and I love this game is you can learn different things because even if it's still baby stuff is that all baby stuff you can actually make your old account without a child but like it is so funny you should really try it for your little kids I'm 7 and I raised all the way to the fourth grade wood duck duck boots bath it is amazingI loved it so much at first but then I went into the teachers account and like I didn't like it only had a few stars and then I just saw commercials and I didn't want to look at that and your only had a few levels and it's kind of boring so that's why I'm giving it a one-star review and they hope you can make a better gameA...

2. I just went through and deleted at least 20 players, which you have to do one at a time since it pushes you out of the report card screen each time you delete one.My child loves this app, he has learned so much! I really love the parent features in these apps, it really helps give a clear understanding of where my child's struggling, as well as his progress.

3. This has happened at least twice and is very confusing to the child.I really like it, except for one thing, in moose juice, one time, the quantities were correct, but the game said it was wrong.

4. Thanks so much for such a great learning app!!Good concept but some of the levels in the smoothie making game are wrong.

5. Very useful and handy game.Very good for children to learn subtraction, numberbonds and more.excellent app.

6. My 3 yr old loves playing this but he always adds new players when he's on.

7. Have sent feedback several times, but still doesn't work.My 4yo daughter loves it.

8. However they need to give it a setting to control who can add new players.

9. Used to work and mu daughter loved it... but now it won't even open.

10. They say number of ingredients is incorrect when they are actually correct.

11. But recently the app keeps crashes and unable to launch at all.

1. Fix Moose Math Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Moose Math: Restarting the app will resolve most errors.
2. Update the Moose Math App. Here is how:
   1. On Android goto PlayStore » Search for "Moose Math" » Open Moose Math by Duck Duck Moose » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Moose Math » click "UPDATE".
3. Clear Moose Math by Duck Duck Moose app cache: Clearing cached data will force your app to retrieve the latest data directly from Moose Math servers.
   1. On Android, goto Settings » Apps » Select "Moose Math by Duck Duck Moose" » click Storage » click "Clear Cache".
4. Check Moose Math app permissions. If any of these permissions required to use your device's features are disenabled, Moose Math might not work.
5. Uninstall and reinstall Moose Math. If nothing else has worked, completely uninstall Moose Math then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Moose Math not working

2. Fix Moose Math Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Moose Math be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Moose Math not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Moose Math may not be able to connect to the Internet when running in the background.