Contact Trucks Customer Service

Why should I report an Issue with Trucks by Duck Duck Moose?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Duck Duck Moose, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Duck Duck Moose's award-winning educational, creative play app, Trucks has 5 engaging activities: carwash, tow truck, garbage and recycling, bulldozer and dump truck and a car and truck parade.

2. Founded in 2008, the company has created 21 top-selling titles and has received 21 Parents’ Choice Awards, 18 Children’s Technology Review Awards, 12 Tech with Kids’ Best Pick App Awards, and a KAPi award for “Best Children’s App” at the International Consumer Electronics Show.

3. Duck Duck Moose, an award-winning creator of educational mobile apps for families, is a passionate team of engineers, artists, designers, and educators.

4. Like all Khan Academy offerings, all Duck Duck Moose apps are now free, without ads or subscriptions.

5. Use a tow truck to take a car to the tire shop. the car up to a platform, change the tires and choose the hubcap you want! and recycling bins.

6. Soap and rinse a car in a carwash, drive a garbage truck, tow a car with a tow truck, and more!

7. Duck Duck Moose is now part of the Khan Academy family.

8. Learn about garbage and recycling and earn a “Green Score. ” Dump the correct bin into the garbage, recycling and compost trucks.

9. AWARDS: Parents’ Choice Silver Award, Children’s Technology Review Editor’s Choice Award. AGES: 2-6.

10. CAR & TRUCK PARADE: Play with a fire truck, ambulance, ice cream truck, cement truck, police car and more.

11. Check out the Khan Academy app to learn and practice all kinds of topics for elementary school through college and beyond.

1. It was a fantastic game, but this needs to be rectifiedWon't open anymore, but it also looks like they stopped updating 4 years ago so I guess it's just a broken app nowCrashes now doesn't open.

2. Wth????!!!?!?! My son LOVES this game and now it went even open, just says "unfortunately trucks had stopped" as soon as you tap the icon to open the game.

3. My lo loved it until it stopped working.Grandkids will play it for hours.

4. Even tried uninstalling and reinstalling it: no good.

5. game will not work.

6. Older kids will be bored.Simple and easy.

7. I've tried reinstalling.

8. My boy is HIGHLY disappointed, as am I.crashes as soon as it's opened.

9. Good for kid five and under.

1. Fix Trucks Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Trucks: Restarting the app will resolve most errors.
2. Update the Trucks App. Here is how:
   1. On Android goto PlayStore » Search for "Trucks" » Open Trucks by Duck Duck Moose » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Trucks » click "UPDATE".
3. Clear Trucks by Duck Duck Moose app cache: Clearing cached data will force your app to retrieve the latest data directly from Trucks servers.
   1. On Android, goto Settings » Apps » Select "Trucks by Duck Duck Moose" » click Storage » click "Clear Cache".
4. Check Trucks app permissions. If any of these permissions required to use your device's features are disenabled, Trucks might not work.
5. Uninstall and reinstall Trucks. If nothing else has worked, completely uninstall Trucks then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Trucks not working

2. Fix Trucks Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Trucks be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Trucks not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Trucks may not be able to connect to the Internet when running in the background.