Contact Draw.ai Customer Service

Why should I report an Issue with Draw.ai: Draw & Coloring?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Color Apps For Free to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I don't like tracing but I don't hate it either I understand some people use it to help them to draw and as long as they don't post it online and claim that it's their and they didn't trace it then I have no problem with itEasy and fun, great for a personal trainer.

2. Secondly there seems to be lines appearing randomly horizontally across the screen as I draw, they disappear however when the drawing is finished, the lines get in the way of the lines you are trying to trash.

3. I would recommend just getting an app like ibis paint x, it's free, screenshotting whatever you want to trace to help you draw importing it into the canvas and turning the transparency to 50 or something like that.

4. I see a lot of effort was put into this just the drawing needs some work, no matter how hard I try I get shakey lines and the ruler tool never creates a circle its always just ovals.

5. And I could see it with back grounds for adding extra fun looking and to costumise each drawing.I like this app, but every time i finnish drawing and go coloring, and i tap one peice of my drawing, almost the whole page is paimted that color.

6. But all i really get out of the gameplay was an ad or two and some pretty nice unfinished tutorial and yeah.I understand the consept of the app, its just a shame that the drawing part of it isn't very good.

7. First of all, this is advertised as "learn to draw" but I want to put it out to everyone that it is just tracing.

8. Tracing is only ok if you are trying to learn proportions,but this app allows beginners to trace the lineart.

9. After you finish tracing something and you go to color it, every tiny pixel left unlined will register and mess up your fill tool.

10. This can get very confusing and during the process of drawing it is hard to do without accidentally using the zoom feature.

11. Also there should be more things to draw for free, because after you draw all of them, what are you going to do? Delete the app because its not useful anymore.

1. Fix Draw.ai Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Draw.ai: Restarting the app will resolve most errors.
2. Update the Draw.ai App. Here is how:
   1. On Android goto PlayStore » Search for "Draw.ai" » Open Draw.ai: Draw & Coloring » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Draw.ai » click "UPDATE".
3. Clear Draw.ai: Draw & Coloring app cache: Clearing cached data will force your app to retrieve the latest data directly from Draw.ai servers.
   1. On Android, goto Settings » Apps » Select "Draw.ai: Draw & Coloring" » click Storage » click "Clear Cache".
4. Check Draw.ai app permissions. If any of these permissions required to use your device's features are disenabled, Draw.ai might not work.
5. Uninstall and reinstall Draw.ai. If nothing else has worked, completely uninstall Draw.ai then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Draw.ai not working

2. Fix Draw.ai Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Draw.ai be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Draw.ai not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Draw.ai may not be able to connect to the Internet when running in the background.