Contact doubleTwist Music & Podcasts Customer Service

Why should I report an Issue with doubleTwist Music & Podcasts?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of doubleTwist ™ to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I'm debating whether to find another app and just put up with it not being as good but syncs my playlists, or going through and re-adding all the songs to my playlists manually in DoubleTwist.

2. Huge inconvenience.I have used this app for several years and it is exactly what I need - a music player for an Android phones that syncs with iTunes on my computer.

3. Good app with great support.Incredibly disappointing! I already had a player I really liked and had no complaints with, there were just a few additional capabilities I wished it had and I went browsing other players out of curiosity.

4. Unless you plan on paying, don't bother!Based on the apps performance in music and video playback of files already on my S10 - very good- I upgraded to the Pro version.

5. Well all those extras, the only attributes that made me interested in this app in the first place? Yeah, every single one is blocked and only accessible by paying for the upgraded version.

6. So instead of having each album seperate, it will have the first song from the first album, then the first song from the second album, then the first from the third, etc.

7. I also discovered, after all of that trouble, that captions for songs don't appear to transfer at all.Great app, lots of good things.

8. It will not stream more than one song without stopping 2-3 seconds short and requiring a manual advance to the next track.

9. The first few times I tried to sync, less than a tenth of my songs actually ended up on my device.

10. When trying to move a song up or down the order in your playlist, it will randomly jump and jumble all the albums around that song.

11. I'm close to looking for a replacement music app to use instead on my Samsung Note.This is an excellent app with a beautiful and intuitive user interface.

1. Fix doubleTwist Music & Podcasts Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart doubleTwist Music & Podcasts: Restarting the app will resolve most errors.
2. Update the doubleTwist Music & Podcasts App. Here is how:
   1. On Android goto PlayStore » Search for "doubleTwist Music & Podcasts" » Open doubleTwist Music & Podcasts » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for doubleTwist Music & Podcasts » click "UPDATE".
3. Clear doubleTwist Music & Podcasts app cache: Clearing cached data will force your app to retrieve the latest data directly from doubleTwist Music & Podcasts servers.
   1. On Android, goto Settings » Apps » Select "doubleTwist Music & Podcasts" » click Storage » click "Clear Cache".
4. Check doubleTwist Music & Podcasts app permissions. If any of these permissions required to use your device's features are disenabled, doubleTwist Music & Podcasts might not work.
5. Uninstall and reinstall doubleTwist Music & Podcasts. If nothing else has worked, completely uninstall doubleTwist Music & Podcasts then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing doubleTwist Music & Podcasts not working

2. Fix doubleTwist Music & Podcasts Server issues & Internet Connection

1. Check network connection: An unstable Internet will make doubleTwist Music & Podcasts be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to doubleTwist Music & Podcasts not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, doubleTwist Music & Podcasts may not be able to connect to the Internet when running in the background.