Published by Dolgencorp, LLC on Oct 23, 2024

Report an issue with Dollar General-Digital Coupons.
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Why should I report an Issue with Dollar General-Digital Coupons?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Dolgencorp, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Dollar General-Digital Coupons

1. Shop in the app and find everything that you need at the lowest prices! . myDG® Wallet – See your exclusive offers, filter and search your clipped Coupons and Cash Back, access your myDG® ID, scan DG Cash to spend in store, and more. .

2. Shopping List – Keep your checklist and add coupons to your myDG® Wallet. .

3. Shop the Dollar General app to plan your next shopping trip, or order online.

4. Download the DG Android App and join myDG® to earn deals, rewards and bonuses!

5. Explore all the benefits of myDG® for additional savings today.

6. Cart Calculator – In-store budgeting that helps you save as you shop. .

7. Digital Coupons – Save on hundreds of items every week. .

8. Weekly Ads – See what’s on sale at your store.

9. Our stores are full of great stuff!

10. Your favorite ways to save - All in one place!

11. Find the Dollar General App in the Google Play Store, log in and start shopping and saving today!

Dollar General-Digital Coupons Customer Insights

1. Until the feature is fixed, the app is kind of useless.Everytime I try to login and clip coupons, it tells me "error processing your request." I get this for every other feature I try to use.

2. There's coupons that are in store that don't show up on here, it's consistently kicking people off and having them log back in even after clicking the button to remember the information, the barcodes don't scan, and you can't get the deals that are advertised.

3. Also won't be going back to Dollar General due to this deceptive advertising.I loved this app, it was always so easy to see the weekly sales ad and coupons were a breeze to clip.

4. Also, I've had problems with digital coupons not being honored, although I've even verified w/manager that I have the correct product as stated on coupon.

5. I love clipping the coupons and saving money, I just wish the stores I go to would let me insert my phone number in order to actually use the coupons.

6. Now everytime I try to access the coupons it gives me an "error, try again later" message that has been showing up for the last 3 weeks.

7. Waste of time, offer these coupons in the weekly physical ad.

8. Tried a second time to buy something with a digital coupon, didn't work again.

9. It's happen on several occasions where my cash out amount was $20 or $30 higher than it would have been had the register used all the coupons checked.

10. This time I said something to the cashier, who couldn't even override the price to take off the coupon amount.

11. Only the $1 or lower amounts came off, leaving $30 in purchased item coupons left unused.

Steps to Troubleshoot & Fix Dollar General-Digital Coupons Issues

1. Fix Dollar General-Digital Coupons Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Dollar General-Digital Coupons: Restarting the app will resolve most errors.
  2. Update the Dollar General-Digital Coupons App. Here is how:
    1. On Android goto PlayStore » Search for "Dollar General-Digital Coupons" » Open Dollar General-Digital Coupons » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dollar General-Digital Coupons » click "UPDATE".
  3. Clear Dollar General-Digital Coupons app cache: Clearing cached data will force your app to retrieve the latest data directly from Dollar General-Digital Coupons servers.
    1. On Android, goto Settings » Apps » Select "Dollar General-Digital Coupons" » click Storage » click "Clear Cache".
  4. Check Dollar General-Digital Coupons app permissions. If any of these permissions required to use your device's features are disenabled, Dollar General-Digital Coupons might not work.
  5. Uninstall and reinstall Dollar General-Digital Coupons. If nothing else has worked, completely uninstall Dollar General-Digital Coupons then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Dollar General-Digital Coupons not working


2. Fix Dollar General-Digital Coupons Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Dollar General-Digital Coupons be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Dollar General-Digital Coupons not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Dollar General-Digital Coupons may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Several of the coupons from my dollar general app did not come off of my purchases today. I verified that the coupons were clipped and the items were correct. It was $10 that I should have received in coupons.

    — by Shana 1 year ago

  • Just wanted to check my card balance but did not want to subscribe. I was not able to get the information I was trying to access? Since it is this hard just to navigate your store online and trying to uninstall is almost impossible I want you to unsubscribe me before it stresses me out?

    — by Douglas C Edwards 2 years ago

  • I shop at the DG in Clementon Nj store#08313 on Berlin Rd Clementon Nj 08021! I access the digital coupons every week using the EBT app for food stamps. No matter what the coupons are never credited to me! Today I should have saved $4 buy NO! This is an ongoing problem! The employee say it's not up to them.... Who knows what could be done??? Rediculous! What's the point of having them if you don't credit the customer

    — by Margaret Meade 3 years ago