Contact Dol Customer Service

Why should I report an Issue with Dolby Music Player : HD Audio Player With EQ?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of App9 to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I just installed it so I need to try out all the other options, but I'm very happy with the quality of the sound reproduction, and appreciate the work the developer put into it.Mehnnn, realized it's being developed but, this is super dope!!! I've used it in a hort while but can't stop loving the app, reasons: simple to use, designed with qualitative features, Standard Sound 🔊, simple to maneuver in every sense...... I think 🤔 one of the best music apps ever, no jokes by any means... Good work guys.....Hey I like the application, it includes feature of trimming audio which I want it in one box.

2. Although, my device is not suitable to open sound effect, it is just an optional feature for me.Very good music player with more features including a sleep timer not found on the pre-installed music player on my device.

3. Works with built-in dolby atmos as well, though I expected to see more audio parametric controls on the app's UI but found none.The app works very well in the sense of finding the music in your phone and listening to it, but sadly it does not have an equalizer to change how the song sounds in terms of bass and treble.

4. That way certain tracks that you've got can be changed to the right Information that should be on the track, that would be great and if that feature was available I'd rate to 5 stars!!I had seen some low end phones having dolby audio support.

5. My phone already having 3D audio recording feature... But I don't know why your sound effects didn't support on my device.

6. Great music app, it has some better features than Sony's og music app, but I'd like if Dolby updated it to feature Album Art & Information Editing.

7. this is a great sounding app with really good equaliser options and features but why do the tracks start at random positions ..?? please advise so i can increase your star ratingExcellent Mp3 App.

8. This application's sound effect feature does not support on my device.

9. Over all its a good app.One of the best if not the best app for playing your music .

10. It picks up all the audio file sets in the individual folder.

11. I've only just set it up but do far so good...After installing I happened to hear 3D song.

1. Fix Dol Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Dol: Restarting the app will resolve most errors.
2. Update the Dol App. Here is how:
   1. On Android goto PlayStore » Search for "Dol" » Open Dolby Music Player : HD Audio Player With EQ » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dol » click "UPDATE".
3. Clear Dolby Music Player : HD Audio Player With EQ app cache: Clearing cached data will force your app to retrieve the latest data directly from Dol servers.
   1. On Android, goto Settings » Apps » Select "Dolby Music Player : HD Audio Player With EQ" » click Storage » click "Clear Cache".
4. Check Dol app permissions. If any of these permissions required to use your device's features are disenabled, Dol might not work.
5. Uninstall and reinstall Dol. If nothing else has worked, completely uninstall Dol then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Dol not working

2. Fix Dol Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Dol be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Dol not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Dol may not be able to connect to the Internet when running in the background.