Published by Octagon Studio on Feb 27, 2024

Report an issue with Dinosaur 4D+.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Dinosaur 4D+?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Octagon Studio to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Dinosaur 4D+ image 1 contact Dinosaur 4D+ image 2

About Dinosaur 4D+

1. Aside from grasping the short descriptions, you can also spot the origins of the dinosaurs from the enormous Sauropods to the tiny Compsognathus all over the globe, compare human body size with each dinosaurs, tap to see them in action, and share the knowledge to others.

2. Enrich your sense of knowledge by accessing the 3D Library and catch glimpses of the history, features, interesting facts of each dinosaurs.

3. Dinosaurs 4D+ gives you the prehistoric experience of unleashing extinct Dinosaurs which dwelt millions of years ago on Earth right before your very eyes!

4. Unlock all the dinosaurs by entering the serial number in the Guide slot.

5. Pair the App with Dinosaurs 4D+ flashcards and watch as the 3D Dinosaurs leap out from the flashcards in Augmented Reality.

6. Rotate, zoom in and out the Dinosaurs to see the actual details in 360-degree view by moving your device.

7. You may acquire the serial numbers from inside the Dinosaurs4D+ flashcards box.

8. Rex or armored Ankylosaurus using your front or back camera and share the fun with your friends.

9. Enter the immersive virtual 360 tour that will take you back to the ancient times and see the Pterosaurs flying above your head.

10. Please note that one serial number is only applicable for 3 devices.

11. Snap your wildest moment with the fiercely meat-eating T.

Dinosaur 4D+ Customer Insights

1. More cards than I expected.Cannot get the app to work, it just keeps buffering! Very disappointedActally pretty good, didn't know where to find the dinosaurs at first but then I found them :D it also has tts (text to speech)Update: Downloaded update dated 09/03/2019 but now app crashes when trying to open it.

2. I'm not sure what happened but now that the camera isn't spinning its my daughter is having a blast using it again.Every time you open it, it has to scan local content taking 15-20 seconds on the latest s22 ultra.

3. So five stars if it works, two until then.My daughter got this for her birthday from her grandparents and the initial install and first time trying it worked great.

4. Waste of money.Starts glitching at 100%, can't use it at all.Loads to 100 and makes my screen flicker never loads into the gameGot it on clearance for six dollars, so I can't return it.

5. This is a brilliant app, when it works... On a Google Pixel 7 Pro the app won't load, makes the screen flicker, and generally causes me dismay.

6. Also rebooted the phone and nothing.Doesn't even load up gets to 100% and just pulses the screen.

7. Using another type of phone (rhymes with Myphone) it works perfectly.

8. After that we had a bunch of issues with the camera spinning rapidly whenever you wanted to go into the VR mode.

9. We got in touch with the developers right away and they offered up all the same solutions that we had already tried and none of them fixed the issues.

10. Tried on different phone and same issue.

11. Any slight movement sideways makes the dino spin wildly.

Steps to Troubleshoot & Fix Dinosaur 4D+ Issues

1. Fix Dinosaur 4D+ Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Dinosaur 4D+: Restarting the app will resolve most errors.
  2. Update the Dinosaur 4D+ App. Here is how:
    1. On Android goto PlayStore » Search for "Dinosaur 4D+" » Open Dinosaur 4D+ » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dinosaur 4D+ » click "UPDATE".
  3. Clear Dinosaur 4D+ app cache: Clearing cached data will force your app to retrieve the latest data directly from Dinosaur 4D+ servers.
    1. On Android, goto Settings » Apps » Select "Dinosaur 4D+" » click Storage » click "Clear Cache".
  4. Check Dinosaur 4D+ app permissions. If any of these permissions required to use your device's features are disenabled, Dinosaur 4D+ might not work.
  5. Uninstall and reinstall Dinosaur 4D+. If nothing else has worked, completely uninstall Dinosaur 4D+ then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Dinosaur 4D+ not working


2. Fix Dinosaur 4D+ Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Dinosaur 4D+ be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Dinosaur 4D+ not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Dinosaur 4D+ may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • My 4-D dinosaur and Space apps will not unlock:
    Codes: A2AU7R4 and 97677A6

    — by Kara Bechtel 2 years ago

  • Reauthorized serial number on new device.....because I register serial number on old device...but the old device has been stolen...
    My card serial number is S7XB24X...

    — by Alpin 2 years ago

  • How to deauthorized the serial number....because the serial number have register to another device that already lost ( have stolen )

    — by Alpin 2 years ago

  • I originally had this app loaded on three devices. I deauthorized two of the devices so I could add it to my grand daughters iPhone. It will not register my serial number. It says I have too many devices on it. My serial number is FAM572A.

    — by Colleen underwood 3 years ago

  • I bought the dino 4d card pack from amazon. Used the code on our box card. Lost our device. Got a new device but cannot use the cards because registered to old device. I can send proof of purchase. Please help.

    — by laurie weldon 3 years ago