Published by Desertcart on Feb 23, 2024

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Why should I report an Issue with desertcart?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Desertcart to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About desertcart

1. Purple unicorns, artificial ab enhancers, the bestselling novel called “How to rock a mullet in the 21st century”.

2. Most important of all was the question that when on God’s green earth will you people launch an app.

3. With 50 million + products to choose from, you can literally Find Anything on Desertcart.

4. The leading brands from the world shipped directly to you at the most competitive prices.

5. Over the years, we have been asked for many things by our customers.

6. So without further adieu, we present to you the Desertcart App.

7. So download the desertcart App today and enjoy a shopping experience like no other.

desertcart Customer Insights

1. You cannot sort items by price (unavailable option so you cannot tell which item is cheapest), neither sort prices by price range (even if the option exists it doesn't work) and prices are up to 3 and 4 times more expensive than Amazon with no explanation of the huge pricing.Price changes app issue.

2. It just crashes on everything, I can't even make an order cause of that reason.One of the worst online stores that I have come across., first of all they charge you three times the price of the product compare to Amazon.

3. I am uninstalling this useless app for sure.AVOID THIS APP! Horrible experience, item delivery delayed for 2 weeks until day.

4. Maximum 7 daysAfter 4 weeks waiting for my order, and 4 follow ups with support in which each time I was assured my order is on the way, i was informed that the shipper couldnt ship my order.

5. I ordered one Nestle project,, one day after that they sent me an email saying it is not available however offered me same product in twice the amount as an alternative product, of course that was twice in price as well.

6. with this socalled CHEAPER and FASTER delivery i recieved the deliver after 12 days and was charged 20% more than if i ordered with express delivery from amazon which arrives in 5 days.

7. But overall very very bad experience and I would try my best to avoid ordering through them in the future.Worst online shopping experience ever.

8. And at last they cancel order after 5 days and have to wait to up to 10 days more to get my money back and begin ordering again.

9. Let's say that you liked an item written 40$ when you click to check it, I was shocked that the price was increased by 20$.

10. Update: After contacting support, I wanted to edit my review from one star to zero but unfortunately not possible.As an app and service it is good.

11. Then I return back to check more items the price was updated.

Steps to Troubleshoot & Fix desertcart Issues

1. Fix desertcart Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart desertcart: Restarting the app will resolve most errors.
  2. Update the desertcart App. Here is how:
    1. On Android goto PlayStore » Search for "desertcart" » Open desertcart » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for desertcart » click "UPDATE".
  3. Clear desertcart app cache: Clearing cached data will force your app to retrieve the latest data directly from desertcart servers.
    1. On Android, goto Settings » Apps » Select "desertcart" » click Storage » click "Clear Cache".
  4. Check desertcart app permissions. If any of these permissions required to use your device's features are disenabled, desertcart might not work.
  5. Uninstall and reinstall desertcart. If nothing else has worked, completely uninstall desertcart then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing desertcart not working


2. Fix desertcart Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make desertcart be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to desertcart not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, desertcart may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Dear i sell my car so please cancel my pro membership thanku

    — by JALIL AHMED SHAIKH 1 year ago

  • Cancel my subscription

    — by angela ducey 1 year ago

  • I forgot to cancel the free preimium , and now I can't stop the subscription i hope you delete it

    — by Amera 1 year ago

  • You are charged Annual PRO membership fee from me without my confirmation, so I need to cancel this and please Refund the amount.

    — by Mubashira 1 year ago

  • I want to cancel my subscription

    — by Ardhendu sekhar jena 1 year ago

  • Can you please cancel my free trial of PRO membership. It finishes on 19.01.2023. Thank you.

    — by Iluta Eglite 1 year ago

  • For the 3rd time please acknowledge my request to cancel my Subscription. Thank you.

    — by Jonnny Brosnan 1 year ago

  • Yet again I wish to cancel my "Membership" to Desrt Cart. Thank you. Jonny Brosnan.

    — by Jonnny Brosnan 1 year ago

  • Kindly cancel my subscription forthwith. Thank you. JB (23/12/22)

    — by Jonnny Brosnan 1 year ago

  • Please cancel my subscription

    — by Mary Betts 2 years ago

  • The service was not satisfactory

    — by Afrita Islam 2 years ago

  • The service was not satisfactory

    — by Afrita Islam 2 years ago

  • I want to cancel my membership please

    — by Diana Ahmad Deib 2 years ago

  • I want to cancel the PRO Membership subscription to MARYAM ALAMRI account registered with the phone number 0543001707

    — by maryam alamri 2 years ago

  • Dear Customer Service,
    Please cancel my desertcart Pro membership

    — by Tina 2 years ago

  • I want to cancel my 1month trial pls help me so i wouldn’t renew the yearly one

    — by Mo7 2 years ago

  • i wish to cancel my PRO membership. please let me know how to do it. thanks

    — by Therese etta 2 years ago

  • Cancellation of subscription, reversal of 350

    — by Karabo 2 years ago

  • i nedd my desertcart membership cancle

    — by hasini Chathurya 2 years ago