Contact DeoVR Video Player (DD) Customer Service

Why should I report an Issue with DeoVR Video Player (DD)?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of VRFavs.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I would give 5 stars if I could set default settings for all videos, I have to set the zoom and tilt for each file separately, but it does seem to keep the settings per video once they have been set once.

2. Other nice to have would be playlist, or just autoplay the next video.Now that the app has been updated to access local files, this is my favorite VR player.

3. A hands-free vision control mode would be nice.Was great when you could play videos from SD, now for some reason you can't.

4. Needs an option to paste.Can't play Youtube formatted vr videos, can only play old school side by side/top & bottom.

5. Daydream has been nuked so that Google can release a new headset and then do the same that it did with Daydream.Simple, smooth, lightweight and easy to use.

6. The thing I like most is the big time bar that makes it super easy to skip forward to a certain part.Was working perfectly (5 stars) until Android 11 upgrade last night.

7. Found multiple posts online saying the same thing with no response from company if they will fix.Best VR player I've found for my cardboard-style headset.

8. Great simple VR video player works very well.

9. The UI is kinda lacking compared to Play'a and isn't are pretty but the ease of skipping through videos makes up for it.

10. I tried watching a video on the browser and it said that WebVr or whatever was not supported.

11. Definitely 5 stars.A few more options or settings for custom made viewing angles and things like that would be greatly appreciated.

1. Fix DeoVR Video Player (DD) Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart DeoVR Video Player (DD): Restarting the app will resolve most errors.
2. Update the DeoVR Video Player (DD) App. Here is how:
   1. On Android goto PlayStore » Search for "DeoVR Video Player (DD)" » Open DeoVR Video Player (DD) » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DeoVR Video Player (DD) » click "UPDATE".
3. Clear DeoVR Video Player (DD) app cache: Clearing cached data will force your app to retrieve the latest data directly from DeoVR Video Player (DD) servers.
   1. On Android, goto Settings » Apps » Select "DeoVR Video Player (DD)" » click Storage » click "Clear Cache".
4. Check DeoVR Video Player (DD) app permissions. If any of these permissions required to use your device's features are disenabled, DeoVR Video Player (DD) might not work.
5. Uninstall and reinstall DeoVR Video Player (DD). If nothing else has worked, completely uninstall DeoVR Video Player (DD) then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing DeoVR Video Player (DD) not working

2. Fix DeoVR Video Player (DD) Server issues & Internet Connection

1. Check network connection: An unstable Internet will make DeoVR Video Player (DD) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to DeoVR Video Player (DD) not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, DeoVR Video Player (DD) may not be able to connect to the Internet when running in the background.