Published by Recomendados on Jul 21, 2024

Report an issue with The Translator.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with The Translator?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Recomendados to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact The Translator image 1 contact The Translator image 2

About The Translator

1. It is a free app that allows you to simultaneously translate the main languages ​​spoken in the world, including Spanish, French, German, Russian, Arabic, Japanese and Italian, among others.

2. The main ones that can be translated with this application include Spanish, English, French, Arabic, German, Italian, Portuguese (Brazilian), Dutch, Russian, Japanese, Chinese (Simplified), Bulgarian, Norwegian, Finnish, Romanian and Polish.

3. Unlike other translators, this application can accurately translate text contained in images or photographs, making communication between people from different parts of the world even easier.

4. It also includes the option to translate text present in photos or images and perform simultaneous translations quickly and accurately, which facilitates communication with people from other countries.

5. It offers instant translation in more than 100 languages, allows you to translate text from photographs and images, and also has a voice-to-text converter with translation included.

6. In addition, it allows you to share translations through various platforms such as Whatsapp, Instagram, Facebook, Messenger, Discord and Telegram, among others.

7. Among the advantages it offers, its ability to translate multiple languages, such as English-Spanish and vice versa, and its voice translation function stand out.

8. It is especially useful for those who expand their contacts through social networks such as Instagram, Facebook, Messenger or Discord, and on instant messaging applications such as Whatsapp or Telegram.

9. Another important feature is its ability to offer a perfect pronunciation of the translated words or texts, making it a very useful tool to improve pronunciation in the language you are learning.

10. In short, this free application has become the favorite of many users who need to instantly understand content from other sites.

11. In addition, it offers translations such as Basque, Galician, Catalan, Bosnian, Lithuanian, Ukrainian, Albanian, Thai, Malay and Somali.

The Translator Customer Insights

1. great app, but it stops working, seems like the commercial start taking over and once you've translated in message it will not allow you to send it, very frustrating but the concept in the way it works is very very goodFINALLY Found One that Translates Aloud!😍 Very user-friendly! Not sure what the camera feature is for or how to use THAT but I guess that gives me something to look forward to!👍It will due, only because I am a little familiar with the language being translated.

2. Thank You 😊Love this app.. it can translate in many different languages of your choice but the ads are disturbing here and thereIt realy helps learning it is good you people are smart it will make yoy get strate 100 i will for sure get 100 and for sure learn spanish this is a very good app 5 stars thank youIt's an awesome App it translates really good.

3. If it's not an offline app then it gets deleted!!Its great i need help talking with a ffew people working with me.

4. My data, my choice.It's great, it tells me exactly how to pronounce words in Spanish VERBALLY, that's important too me.

5. At times I have to be mindful of how I word my sentences because the translation doesn't come out rightjust started.

6. This helps us talh with each other...Doesn't let you opt out of customised ads, so I won't use this app.

7. All other apps give the user the option.

8. Sign language to many mistakes.

9. seems ok.

10. Keep up the good work.

Steps to Troubleshoot & Fix The Translator Issues

1. Fix The Translator Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart The Translator: Restarting the app will resolve most errors.
  2. Update the The Translator App. Here is how:
    1. On Android goto PlayStore » Search for "The Translator" » Open The Translator » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Translator » click "UPDATE".
  3. Clear The Translator app cache: Clearing cached data will force your app to retrieve the latest data directly from The Translator servers.
    1. On Android, goto Settings » Apps » Select "The Translator" » click Storage » click "Clear Cache".
  4. Check The Translator app permissions. If any of these permissions required to use your device's features are disenabled, The Translator might not work.
  5. Uninstall and reinstall The Translator. If nothing else has worked, completely uninstall The Translator then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing The Translator not working


2. Fix The Translator Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make The Translator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to The Translator not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, The Translator may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer