Contact Text Scanner (offline OCR) Customer Service

Why should I report an Issue with Text Scanner (offline OCR)?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of DBD Soft to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Not very well if the text is not on a flat surface.Completely useless, if it was possible to give a lower rating I would, the app opens but doesn't work no matter what you try, an absolute waste of space, don't waste your timeIt keeps crashing on Android 7.0. Please correct this bug.The app works well, good work from the developer indeed.

2. Well done! Keep on going.Sorry but always force stop when you open this appThanks for making this app work offline.it need improvementworst app ever seenTry it will curse...it..lie..i swear...google.should stop scamers...Even doesn't start.

3. It works, instantly converting from camera view to text.

4. Thanks for sharing this kind of app.

1. Fix Text Scanner (offline OCR) Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Text Scanner (offline OCR): Restarting the app will resolve most errors.
2. Update the Text Scanner (offline OCR) App. Here is how:
   1. On Android goto PlayStore » Search for "Text Scanner (offline OCR)" » Open Text Scanner (offline OCR) » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Text Scanner (offline OCR) » click "UPDATE".
3. Clear Text Scanner (offline OCR) app cache: Clearing cached data will force your app to retrieve the latest data directly from Text Scanner (offline OCR) servers.
   1. On Android, goto Settings » Apps » Select "Text Scanner (offline OCR)" » click Storage » click "Clear Cache".
4. Check Text Scanner (offline OCR) app permissions. If any of these permissions required to use your device's features are disenabled, Text Scanner (offline OCR) might not work.
5. Uninstall and reinstall Text Scanner (offline OCR). If nothing else has worked, completely uninstall Text Scanner (offline OCR) then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Text Scanner (offline OCR) not working

2. Fix Text Scanner (offline OCR) Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Text Scanner (offline OCR) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Text Scanner (offline OCR) not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Text Scanner (offline OCR) may not be able to connect to the Internet when running in the background.