Contact ThaiCupid Customer Service

Why should I report an Issue with ThaiCupid: Thai Dating?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Cupid Media to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Tried resetting password but reset email doesn't arriveNot really good choice to use it anymore because can't u even view thier text always the asking to upgrade the app should view the other user message instead of filter it should b same as Facebook Instagram or tiktok etcWithout upgrade , one could not communicate.

2. Fine Chat Thai singles from all over the world - how are their Real Identities actually verified or Not 🤔, 2 STARs only for now.I paid subscription..money is gone from my card...bit subscription not activated...wrote many mails to correct it..still no progress... worst app.

3. it's very transparentThis app offers a lot of good quality female members and its design makes browsing profiles and messages a breeze, for paid members.

4. One must have to see the women who liked you is real and visit her country and check it or else the profile might be fake created by the employees working for this app.absolutely perfect response.

5. Other times when searching online members, each time you page, it dumps you to the end of the list.

6. I wouldn't do it again.1ver 10.14.10 (14June 23), ThaiCupid is a dating site for singles in Thailand - Pattaya, Bangkok, Phuket, Chang Mai & more - and ex-pats living abroad.

7. Too often, if you have more than one new message to read, it blanks out all the message content.every time you hit a menu it screws up and goes to the wrong place.

8. The site sent huge numbers of fake messages to get me to sign up.

9. why would someone pay for something that doesn't work?!Don't bother! As soon as you join, you start receiving dozens of "messages" notifications.

10. The only way to open the "alleged" messages is to upgrade to a premium account.

11. When searching online members it can dump you into your "Liked Me" activities.

1. Fix ThaiCupid Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ThaiCupid: Restarting the app will resolve most errors.
2. Update the ThaiCupid App. Here is how:
   1. On Android goto PlayStore » Search for "ThaiCupid" » Open ThaiCupid: Thai Dating » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ThaiCupid » click "UPDATE".
3. Clear ThaiCupid: Thai Dating app cache: Clearing cached data will force your app to retrieve the latest data directly from ThaiCupid servers.
   1. On Android, goto Settings » Apps » Select "ThaiCupid: Thai Dating" » click Storage » click "Clear Cache".
4. Check ThaiCupid app permissions. If any of these permissions required to use your device's features are disenabled, ThaiCupid might not work.
5. Uninstall and reinstall ThaiCupid. If nothing else has worked, completely uninstall ThaiCupid then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ThaiCupid not working

2. Fix ThaiCupid Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ThaiCupid be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ThaiCupid not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ThaiCupid may not be able to connect to the Internet when running in the background.