Contact BlackGentry Customer Service

Why should I report an Issue with BlackGentry – Black Dating App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ZeelTech to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It asks to change your settings and still doesn't work.I'm not sure why the app uses gentry in the name or is advertised on social media as "classy" when there is no evidence based on my "screening" process or the profiles I've seen to indicate that this dating app filters out any applicants based on class or presentation (dress, grammar, etc).

2. The app needs A LOT of work but has potentialThis app is trash I wasn't able to see people near me so I upgraded to deluxe I tried and tried and it keeps bringing up error messages the reason I paid was so I can see people near me and not people 500 miles away from me what the hell will I do with that Best way to waste money Bravo!!Trash!! Has PA and RI as 1 state which was a major flag.

3. Also won't let you edit name after initial creation, so that's not at all safe (and minus the tactless app developers trying to call me a liar in their previous response, most dating apps will let you, or will allow such once you contact customer service.

4. And the app functionality itself is dismal: conversations with new messages are falsely labeled read, filters reset.This app does not allow you to view your likes.

5. Would have a better chance of kissing Big Foot, than interacting with anyone on this app.I'd prefer unlimited location range (500 miles isn't enough), and the app demands permission to your location to work (can't just enter it in).

6. Verified profiles via selfie is standard fare for dating apps these days, nothing special.

7. Once I swipe the screen does not automatically go to the top of the next profile, I have to scroll up which I could accidentally swipe left or right.

8. After a few swipes, the same profiles show up again, the preference filter constantly resets itself you end up being directly messaged by profiles outside of my filtered preferences.

9. It makes it easier to start a conversation by giving you the ability to like a specific picture or detail about a persons profile.Save your money and don't subscribe.

10. If you’re looking for a real relationship I think this is one of the best choices for dating apps.

11. This is while I've paid for the monthly subscription despite it being unfundable which isn't right if I'm not getting the service I've paid for.

1. Fix BlackGentry Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BlackGentry: Restarting the app will resolve most errors.
2. Update the BlackGentry App. Here is how:
   1. On Android goto PlayStore » Search for "BlackGentry" » Open BlackGentry – Black Dating App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BlackGentry » click "UPDATE".
3. Clear BlackGentry – Black Dating App app cache: Clearing cached data will force your app to retrieve the latest data directly from BlackGentry servers.
   1. On Android, goto Settings » Apps » Select "BlackGentry – Black Dating App" » click Storage » click "Clear Cache".
4. Check BlackGentry app permissions. If any of these permissions required to use your device's features are disenabled, BlackGentry might not work.
5. Uninstall and reinstall BlackGentry. If nothing else has worked, completely uninstall BlackGentry then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BlackGentry not working

2. Fix BlackGentry Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BlackGentry be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BlackGentry not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BlackGentry may not be able to connect to the Internet when running in the background.