Published by Cupid Media on Nov 19, 2024

Report an issue with AsianDating.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with AsianDating: Asian Dating?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Cupid Media to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact AsianDating: Asian Dating image 1 contact AsianDating: Asian Dating image 2

AsianDating Customer Insights

1. they decide what pictures you can post.so far, I've only been able to read & reply to 1 message from over 20!!! Another dating app whereby you need to "upgrade" just to talk to matches...This app is 90% fake profiles that lead you on wild goose chases for hours.

2. But when u decide to upgrade and to key in your credit card details, and to make payment , the asiandating staff immediately and rudely suspend your account after u have paid, and then log u out.

3. After i updated i cant log in anymore... Thank you so much😊🤗..i got back my old account..so now u got 5star from me..i really enjoy using your dating site.

4. Beware!!!!! A lot better apps than these Cupid apps!!!This is paid app and not working you need give free serviceHow can i recover my old account as i use to lon in using my facebook account.

5. Many wrong info in match section says I'm willing to relocate and not willing to relocate on other womens profile among a lot other mistakes that change on womens profiles.

6. The app / website is easy to use, just have to be patient.Was going to pay for another month but the person I viewed and wanted to chat with wasn't saved in Profiles I viewed so I wont ever pay again.

7. Google will not refund you!It's standard for all dating apps to charge so you can contact other users.

8. I was charged $90 over the course of 2 months for an account that had been "deleted".

9. Even if you "delete" your account it can still be accessed at any time.

10. My account is now closed, as we have taken things offline.

11. Thats why i dont want to lost my old account.

Steps to Troubleshoot & Fix AsianDating Issues

1. Fix AsianDating Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AsianDating: Restarting the app will resolve most errors.
  2. Update the AsianDating App. Here is how:
    1. On Android goto PlayStore » Search for "AsianDating" » Open AsianDating: Asian Dating » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AsianDating » click "UPDATE".
  3. Clear AsianDating: Asian Dating app cache: Clearing cached data will force your app to retrieve the latest data directly from AsianDating servers.
    1. On Android, goto Settings » Apps » Select "AsianDating: Asian Dating" » click Storage » click "Clear Cache".
  4. Check AsianDating app permissions. If any of these permissions required to use your device's features are disenabled, AsianDating might not work.
  5. Uninstall and reinstall AsianDating. If nothing else has worked, completely uninstall AsianDating then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AsianDating not working


2. Fix AsianDating Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AsianDating be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AsianDating not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AsianDating may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • please deleted my account

    — by marie 2 years ago

  • I would like to cancel my subscription as soon as possible

    — by Maleik cameron 3 years ago

  • I want a cancellation and refund

    — by Adam 3 years ago

  • Здравствуйте, я хочу отменить подписку на вашем сайте, будьте так добры.
    https://www.asiandating.com/en/accountmanagement/showmembershipsettings

    — by Alex 3 years ago

  • My account is suspended without any reason

    — by Jannah 3 years ago

  • Disturbing, irritating and foul language

    — by Ratu Manasa Raso Sunaki 3 years ago