Contact BrazilCupid Customer Service

Why should I report an Issue with BrazilCupid: Brazilian Dating?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Cupid Media to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You have to pay to see or respond to any messages and so far they are all from Brazil, which does me no good..Boring app way too many fake profiles makes it hard to actually know who you're communicating with this should be free especially a free trial to test out , but i guess then they'd just go bottoms up smh i was hesitant about joining this because of this very thing , people just save your money because this service is 100% a joke !this aap is very very slow.

2. I subscribed to reply but it still doesn't work correctly half the time in sending messages out.Keeps resetting my search preferences to Brazil everytime I close the app and reopen it.

3. I met great people there and it's disappointing that I have to leave the app cause I don't feel safe.Update 11/11/20 - The advanced search function has been removed.

4. Pretty sure they are all fake profiles.This app keeps crashing and I have issues reply to people's messages.

5. (Edit: second time platinum member on two different Cupid sites)I reported someone that was sending me abusive messages and the person is back.

6. Please, create an option that we can block people and DISAPPEAR for them, not only block them from sending texts.

7. (Cup, bust, waist, hips) this was the only search function that made this service worth subscribing to.

8. please update this app and hire a good app develpor and make it soft and smooth and quick it will help you to attract more users.

9. Sucks!I like the app but it's not worth paying for it if neither us cannot see or respond to each if both parties are free standard membership.

10. Also the chat is really basic,people wander off to whatsapp because of that reason.

11. I'll talk to women for a while, then they want to switch to email or WhatsApp to continue communicating.

1. Fix BrazilCupid Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BrazilCupid: Restarting the app will resolve most errors.
2. Update the BrazilCupid App. Here is how:
   1. On Android goto PlayStore » Search for "BrazilCupid" » Open BrazilCupid: Brazilian Dating » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BrazilCupid » click "UPDATE".
3. Clear BrazilCupid: Brazilian Dating app cache: Clearing cached data will force your app to retrieve the latest data directly from BrazilCupid servers.
   1. On Android, goto Settings » Apps » Select "BrazilCupid: Brazilian Dating" » click Storage » click "Clear Cache".
4. Check BrazilCupid app permissions. If any of these permissions required to use your device's features are disenabled, BrazilCupid might not work.
5. Uninstall and reinstall BrazilCupid. If nothing else has worked, completely uninstall BrazilCupid then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BrazilCupid not working

2. Fix BrazilCupid Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BrazilCupid be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BrazilCupid not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BrazilCupid may not be able to connect to the Internet when running in the background.