Published by Cupid Media on Oct 1, 2024

Report an issue with CaribbeanCupid.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with CaribbeanCupid: Carib Dating?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Cupid Media to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact CaribbeanCupid: Carib Dating image 1 contact CaribbeanCupid: Carib Dating image 2

CaribbeanCupid Customer Insights

1. Why do you have to pay to see who messages you?... what's the point of allowing free signup and then you gotta pay to see who messages you Edit:Answer to your response, that wasn't the case when i downloaded, after creating the profile, i got messages, likes whatever and when i went to view it was locked and concealed and it said i have to be premium member to send and or recieve to view locked messagesYou of to pay for someone to see your message there are other way that you can charge, you can't takeaway the basic things that makes the app relevant.Very poor Dating App 😢.. If you matched with someone you can not send free messages to a person.

2. Once you match the messages are free to send regardless of the types of plans you have on the other sites... Tagged, badoo and tinder will always be ahead.Too picky! I was signing up and immediately my photo was marked as " inappropriate" mind you, I am fully dressed in my photo which was a head shot at that.

3. They denied my refund and stole my money for a product that's riddled with scammers.... DO NOT PAY for this!!!!Poor development and it's costly to become gold or platinum users, you will never be able to compete with the other dating sites.

4. ZERO STARIt's a great place to meet beautiful women and I have gotten some great responses but the reason why I gave 3 stars is because the app is saying errors occured from time to time however once you keep upgrading this app the experience would be even greater than before.One of the worst sites/apps for dating.

5. You set the filter for United Kingdom and you still get people from other countries trying to send you messages.

6. It is a scam!Feel like I should write a bad review here plus on Twitter plus on tiktok ig Facebook and on all platforms who is in charge of blocking people devices it's needs to stop immediately zero stars .

7. I saw nobody with premiumship i can send a free message to.Do not even bother using this app guys.

8. App is really poor development and interface too compared to the other similar type apps out there too.

9. YOU CANNOT EVEN MSG SOMEONE WHO MATCHED WITH YOU, nor will they even be able to see your message and vice versa.

10. I reported one of the scammers and got a message they have been terminated except they weren't.

11. People just leave after 2 days of realizing this and you will be liking a set of dead and abandoned profiles.

Steps to Troubleshoot & Fix CaribbeanCupid Issues

1. Fix CaribbeanCupid Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CaribbeanCupid: Restarting the app will resolve most errors.
  2. Update the CaribbeanCupid App. Here is how:
    1. On Android goto PlayStore » Search for "CaribbeanCupid" » Open CaribbeanCupid: Carib Dating » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CaribbeanCupid » click "UPDATE".
  3. Clear CaribbeanCupid: Carib Dating app cache: Clearing cached data will force your app to retrieve the latest data directly from CaribbeanCupid servers.
    1. On Android, goto Settings » Apps » Select "CaribbeanCupid: Carib Dating" » click Storage » click "Clear Cache".
  4. Check CaribbeanCupid app permissions. If any of these permissions required to use your device's features are disenabled, CaribbeanCupid might not work.
  5. Uninstall and reinstall CaribbeanCupid. If nothing else has worked, completely uninstall CaribbeanCupid then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CaribbeanCupid not working


2. Fix CaribbeanCupid Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CaribbeanCupid be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CaribbeanCupid not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CaribbeanCupid may not be able to connect to the Internet when running in the background.

Reported Issues