Published by CRYOK SIA

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Why should I report an Issue with Call recorder?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CRYOK SIA to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Call recorder image 1 contact Call recorder image 2

Call recorder Customer Insights

1. It is also true that the call log does not show the name of the caller even if it's stored in your contacts which is a thumbs down, but you can always match the recording time to a record on your phone bill if you need to correlate the two for legal purposes.

2. And now I am getting an error stating that this app is not compatible with other recording devices or apps...I dont have any other recording apps on my phone so I shouldnt be getting a message for that.It failed to record every outgoing phone call from my phone.

3. All else is great, but you really *must* fix the sensor issue! Records phone calls well, but the share function for backing up to Drive only works with one item at a time, which slows things down, especially when you have multiple unsaved numbers and you want to remember who you've called.It works great! I gave it a 5 star because while there are 2 things I dislike about it, those things are rules and regulations from ANDROID, so any app would have the same drawbacks.

4. After the phone reboots, the first recording is always corrupt, at least using internal storage and custom directory (I have tried no other settings to test).

5. Put calls you really need to record on speakerphone to overcome this!Samsung Galaxy S8+ People keep saying that it doesn't record the other person's audio - this isn't true.

6. The only thing this app needs is a Whitelist and I'm good (a Whitelist that could also work in conjunction with the widget... for times you want to press record during a whitelisted call?).

7. In order to work with my phone the app have to be initiated manually, meaning it has to be closed and reopened otherwise the second call is not registered even when running in the background.

8. Looking for an alternative, it's finally time to say goodbye to the $24.Easy to use app, record's every incoming and outgoing call unless disabled, plays back clearly and loudly.

9. I just wound up changing the recording directory and favoriting a call to fix that.

10. Call recording works.

11. This app is very simple, but of the 12 I installed it was the only one that actually records the voice of the person on the other end of the phone.

Steps to Troubleshoot & Fix Call recorder Issues

1. Fix Call recorder Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Call recorder: Restarting the app will resolve most errors.
  2. Update the Call recorder App. Here is how:
    1. On Android goto PlayStore » Search for "Call recorder" » Open Call recorder » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Call recorder » click "UPDATE".
  3. Clear Call recorder app cache: Clearing cached data will force your app to retrieve the latest data directly from Call recorder servers.
    1. On Android, goto Settings » Apps » Select "Call recorder" » click Storage » click "Clear Cache".
  4. Check Call recorder app permissions. If any of these permissions required to use your device's features are disenabled, Call recorder might not work.
  5. Uninstall and reinstall Call recorder. If nothing else has worked, completely uninstall Call recorder then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Call recorder not working


2. Fix Call recorder Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Call recorder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Call recorder not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Call recorder may not be able to connect to the Internet when running in the background.

Reported Issues