Published by Cometdocs.com Inc.

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Why should I report an Issue with Publisher to Image?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Cometdocs.com Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Publisher to Image Customer Insights

1. After conversion, file wont open saying the file is unsupported.Free version makes you wait an hour then coverts to a zip file making it unnecessarily hard to use and a waste of timeIt takes too long to do the conversion And the picture quality turned up after conversion is somehow fadePay the extra money for high speed.

2. It does take an hour for the conversion to complete on the free version, but I'm generally a patient person that will find something else to do while waiting.

3. You can purchase a reader for under a $1.00 or get a free reader however, you have to wait for a hour until it download the file.

4. Not worth the hour wait for the free version.Paid for upgrade.

5. Paid for rapid conversion, tried to convert a file twice and it failed each time.

6. Requesting refund.You have to wait a long time, only four your document not to come out correctly.

7. Made it look distorted after conversion.

8. This was the only app that allowed me to do so free of charge.

9. It give you two option if your not willing to wait.

10. Once you downloadad the app you can use the Chrome browser to view it.Didn't work.

11. Deleting this stat.Paid for it to convert faster.

Steps to Troubleshoot & Fix Publisher to Image Issues

1. Fix Publisher to Image Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Publisher to Image: Restarting the app will resolve most errors.
  2. Update the Publisher to Image App. Here is how:
    1. On Android goto PlayStore » Search for "Publisher to Image" » Open Publisher to Image » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Publisher to Image » click "UPDATE".
  3. Clear Publisher to Image app cache: Clearing cached data will force your app to retrieve the latest data directly from Publisher to Image servers.
    1. On Android, goto Settings » Apps » Select "Publisher to Image" » click Storage » click "Clear Cache".
  4. Check Publisher to Image app permissions. If any of these permissions required to use your device's features are disenabled, Publisher to Image might not work.
  5. Uninstall and reinstall Publisher to Image. If nothing else has worked, completely uninstall Publisher to Image then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Publisher to Image not working


2. Fix Publisher to Image Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Publisher to Image be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Publisher to Image not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Publisher to Image may not be able to connect to the Internet when running in the background.

Reported Issues