Published by Cometdocs.com Inc.

Report an issue with Publisher to PDF.
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Why should I report an Issue with Publisher to PDF?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Cometdocs.com Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Publisher to PDF Customer Insights

1. I'd lose focus after waiting an hour, and who wants that?Attempted to charge for a simple file conversion and if you didnt pay you had to wait several hours for the file It was quicker for me to walk to the library, wait for a computer, email myself the file from my phone, then save it as a PDF during the download process.

2. Why would I pay for a conversion when the free one is terrible?Wait an hour? I Googled , "convert .pub to .pdf." picked a site, then had my document converted and saved.

3. And the cherry on top, the app failed to convert the file.Took longer than an hour to "convert" and when it finished the images were fuzzy, the text was wrong, and some of the images were missing.

4. BTW: My service where I am at is pretty slow, so you may get it done even quicker than that.Doesn't work! Waited an hour for it to convert a file I needed to pdf.

5. So, installed it, waited 1 hour to convert my 1 file, and immediately uninstalled.

6. Only use if you have the time/money to waste.I agree that not including the hour wait to use this app feels sketchy and an attempt to make someone in a hurry just pay to upgrade to avoid dealing with it.

7. However, once in the app, I was met with a one hour wait standard wait time to view my document.

8. It's 1 hour or $9.99 regardless of if you're converting 1 file or 100 files.

9. If I had an hour to wait around to find out what my landlord wanted, maybe I'd have kept this app.... but probably not.

10. Took an hour on the free version which I have no problem with but the pdf was basically useless.

11. However, the fact it literally holds your files hostage for an hour unless you drop $9.99 is horses***.

Steps to Troubleshoot & Fix Publisher to PDF Issues

1. Fix Publisher to PDF Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Publisher to PDF: Restarting the app will resolve most errors.
  2. Update the Publisher to PDF App. Here is how:
    1. On Android goto PlayStore » Search for "Publisher to PDF" » Open Publisher to PDF » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Publisher to PDF » click "UPDATE".
  3. Clear Publisher to PDF app cache: Clearing cached data will force your app to retrieve the latest data directly from Publisher to PDF servers.
    1. On Android, goto Settings » Apps » Select "Publisher to PDF" » click Storage » click "Clear Cache".
  4. Check Publisher to PDF app permissions. If any of these permissions required to use your device's features are disenabled, Publisher to PDF might not work.
  5. Uninstall and reinstall Publisher to PDF. If nothing else has worked, completely uninstall Publisher to PDF then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Publisher to PDF not working


2. Fix Publisher to PDF Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Publisher to PDF be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Publisher to PDF not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Publisher to PDF may not be able to connect to the Internet when running in the background.

Reported Issues