Published by Colourist Guide

Report an issue with Colourist Guide.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Colourist Guide?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Colourist Guide to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Colourist Guide Customer Insights

1. Roch Lemay Colour MentoringThe date does not save.

2. Love it.

3. I select the future date on the calendar and save but nothing appears on the confirmation.

Steps to Troubleshoot & Fix Colourist Guide Issues

1. Fix Colourist Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Colourist Guide: Restarting the app will resolve most errors.
  2. Update the Colourist Guide App. Here is how:
    1. On Android goto PlayStore » Search for "Colourist Guide" » Open Colourist Guide » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Colourist Guide » click "UPDATE".
  3. Clear Colourist Guide app cache: Clearing cached data will force your app to retrieve the latest data directly from Colourist Guide servers.
    1. On Android, goto Settings » Apps » Select "Colourist Guide" » click Storage » click "Clear Cache".
  4. Check Colourist Guide app permissions. If any of these permissions required to use your device's features are disenabled, Colourist Guide might not work.
  5. Uninstall and reinstall Colourist Guide. If nothing else has worked, completely uninstall Colourist Guide then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Colourist Guide not working


2. Fix Colourist Guide Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Colourist Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Colourist Guide not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Colourist Guide may not be able to connect to the Internet when running in the background.

Reported Issues