Contact CoConstruct Customer Service

Why should I report an Issue with CoConstruct?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Co-construct, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. CoConstruct’s #1 rated cloud-based software helps remodelers and custom home builders sell more projects and run them better.

2. With features to help manage your team, clients, projects, and budgets, CoConstruct will save you at least 30 minutes a day.

1. No thanks to this crappy app.Super easy software to use, they have training that comes with the software for free, but I didn't really need to use it, it was more of just a confirmation that I was on track, they will also data input your excel estimates and help you build a schedule template and you can use the mobile app pretty much the same as the desktop version, the clients love the updates to the schedule and progress pictures and notes we postThe Android app for CoConstruct is not bad, but there's room for improvement.

2. Maybe team members and trade partners get different behavior from the app than clients do.) Overall though, the app provides pretty good mobile access to project information.The basics are fine but awful that it discards draft messages if you move off the app to check anything else.

3. My entire crew dislikes the timeclock feature as it takes quite awhile to register log in/ out and frequently does not capture log out times if the worker does not leave the app on their screen while it takes the time to "think" .

4. The UI gives poor notifications on where things need to be addressed, and does not seem to do push notifications when attention is required.

5. There's no search, you will have to go through each day-by-day job log to find your infoNo matter how many times I install, uninstall, and reinstall it tells me it can't reach the server and to check my connection or try again later... There's no problem with my connection.

6. Also, tapping a CoConstruct notification takes me to the project screen, not to the actual action that generated the notification.

7. UX/UI is very poor, the messaging doesn't support even basic emoticons, the scheduling section is brutal.

8. Also any messages should allow u to go to the spec that it deals withTakes too long to load pages (especially messages).

9. I have had to get in the habbit of copying to clipboard Avery couple of minutes so that if my phone rings, when I go back, I at least have something to paste back.

10. Especially not every single time I try and use the app for multiple weeks in a row...and while everything else on my phone works perfectly.

11. Pretty poor experience.Many of the features do not work consistently, when the app is fully functional it is incredibly slow.

1. Fix CoConstruct Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CoConstruct: Restarting the app will resolve most errors.
2. Update the CoConstruct App. Here is how:
   1. On Android goto PlayStore » Search for "CoConstruct" » Open CoConstruct » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CoConstruct » click "UPDATE".
3. Clear CoConstruct app cache: Clearing cached data will force your app to retrieve the latest data directly from CoConstruct servers.
   1. On Android, goto Settings » Apps » Select "CoConstruct" » click Storage » click "Clear Cache".
4. Check CoConstruct app permissions. If any of these permissions required to use your device's features are disenabled, CoConstruct might not work.
5. Uninstall and reinstall CoConstruct. If nothing else has worked, completely uninstall CoConstruct then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CoConstruct not working

2. Fix CoConstruct Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CoConstruct be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CoConstruct not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CoConstruct may not be able to connect to the Internet when running in the background.