Published by MyProxyVPN

Report an issue with Private Browser.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Private Browser - Fast VPN Incognito Browser?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MyProxyVPN to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Private Browser Customer Insights

1. What's up with all the fake reviews anyway dev? Don't deny it! UPDATE: Too many fakes to count! Nearly all of them start off with "Private browser Pro" Changing rate to 1 Star for denying it[πŸ†•]After trying again, I have realized that I did not have the settings correctly configured, and that's my fault, admittedly.

2. Perhaps those could be encrypted and unlocked via password or fingerprint when restarting the browser?This Browser is really good, very simple, and hasn't yet started to crash, freeze, none of the featues have started to erode noo matter how much Ive used this browser, ( approximately 4 to 6 hours in a day).

3. This Browser app is my Go-To for private browsing, it's solid man!I like how lightweight and clean this browser is, but it is missing a few key features that would push it to an easy 5 star rating.

4. It crashes too frequently and, being a privacy browser, loses all of the tabs and history, unless you go into settings to save them.

5. Makes me wonder what most other browsers do with the data requested via several permissions.It crashes repeatedly with my search engine on yandex and I go to yandex to my account.

6. I love the simple design, bottom screen search bar and the fact that you can close this app without losing your tabs but still clearing your data.

7. A selling point of this browser is that it leaves as much room for browsing as possible, so I don't know why the bottom bar doesn't disappear when scrolling down.

8. The down side to this "incognito" private browser is the AdBlocker.

9. Adaptation, Support and Stability are the parameters from which I judge, and I approve this app βœ“This browser is perfect.

10. And this app is so small in file size and requests less permissions compared to other apps.

11. Only real issue with functionality I've noticed is it's failure to clear the cache when exiting the app, even when it's set to clear in the settings.

Steps to Troubleshoot & Fix Private Browser Issues

1. Fix Private Browser Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Private Browser: Restarting the app will resolve most errors.
  2. Update the Private Browser App. Here is how:
    1. On Android goto PlayStore » Search for "Private Browser" » Open Private Browser - Fast VPN Incognito Browser » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Private Browser » click "UPDATE".
  3. Clear Private Browser - Fast VPN Incognito Browser app cache: Clearing cached data will force your app to retrieve the latest data directly from Private Browser servers.
    1. On Android, goto Settings » Apps » Select "Private Browser - Fast VPN Incognito Browser" » click Storage » click "Clear Cache".
  4. Check Private Browser app permissions. If any of these permissions required to use your device's features are disenabled, Private Browser might not work.
  5. Uninstall and reinstall Private Browser. If nothing else has worked, completely uninstall Private Browser then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Private Browser not working


2. Fix Private Browser Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Private Browser be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Private Browser not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Private Browser may not be able to connect to the Internet when running in the background.

Reported Issues