Contact Clas Ohlson Home Customer Service

Why should I report an Issue with Clas Ohlson Home?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Clas Ohlson to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Now you can control your lights, appliances, and other devices through your smartphone, with the Clas Ohlson Home app.

2. Simply pair CO Home devices with your Wi-Fi network and control it through the Clas Ohlson Home app.

3. Schedule your coffee maker for the morning, or your living room light for when you get home in the evening.

4. Light the bathroom or your child’s room with the built-in night light.

5. Set a Home Simulation so your lights will simulate human activity and make it look like you’re at home.

6. All with the devices you already have -- just smarter. - Turn the Smart Plug on and off with the app, even when away from home. - Schedule your devices to turn on and off to automate your day.

1. Also if one user renames a shared wall socket, it stops working for everyone else.Can confirm after extensive testing that the app does not work properly with OnePlus 6 (android version 9, Oxygen OS 9.0.2) It works at first launch, but after closing the app it will not start again giving an error message saying; "Sorry, we couldn't start up the app.

2. v 1.2Today I saw there was a firmware update for the bulb so I updated it, and now this evening the app itself no longer launches it just shows the launch screen and nothing else, I've tried restarting my phone, tried deleting cache/data for the app, tried uninstalling and reinstalling the app, nothing works, useless!The app is not working after update early Jan 2019, it app won't start.

3. Absolutely impossible to set up without granting the app location access for looking for a wifi connection, which makes zero sense - other than this information being used for some completely different purpose.

4. The app does not start and the boot screen is frozen.

5. Please make sure you're connected to the internet." The app works perfectly on my girlfriend's phone, a Samsung S7 running Android ver.

6. Other than that, it's great to be able to dim the lights or change room temperature through the phone.

7. 8.0.0I really like the idea and the concept but I do NOT recommend the lamps to anyone with toddlers as we have been living in a world of constant strobe lights.

8. Bulbs drop randomly and default behaviour when connection is lost is flashing bulbs.

9. It gives error message, 'can't find internet connection'.

10. I'm at the point now where the app won't open, it freezes on the start page and won't enter the app.

11. Tried to reinstall and all of that usual mumbo jumbo, but still not working.

1. Fix Clas Ohlson Home Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Clas Ohlson Home: Restarting the app will resolve most errors.
2. Update the Clas Ohlson Home App. Here is how:
   1. On Android goto PlayStore » Search for "Clas Ohlson Home" » Open Clas Ohlson Home » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Clas Ohlson Home » click "UPDATE".
3. Clear Clas Ohlson Home app cache: Clearing cached data will force your app to retrieve the latest data directly from Clas Ohlson Home servers.
   1. On Android, goto Settings » Apps » Select "Clas Ohlson Home" » click Storage » click "Clear Cache".
4. Check Clas Ohlson Home app permissions. If any of these permissions required to use your device's features are disenabled, Clas Ohlson Home might not work.
5. Uninstall and reinstall Clas Ohlson Home. If nothing else has worked, completely uninstall Clas Ohlson Home then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Clas Ohlson Home not working

2. Fix Clas Ohlson Home Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Clas Ohlson Home be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Clas Ohlson Home not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Clas Ohlson Home may not be able to connect to the Internet when running in the background.