Published by Wells Media Group, Inc.

Report an issue with Claims Journal.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Claims Journal?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Wells Media Group, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Claims Journal

1. Breaking news, compelling video, and informative podcasts from ClaimsJournal. com - now on your Android device!

Claims Journal Customer Insights

1. Makes it easy to get claims news, videos and podcasts on the go.Another great app from the Claims Journal team.

2. Always up to date news and videos.

3. A must have if in the business.Nice, simple app.

Steps to Troubleshoot & Fix Claims Journal Issues

1. Fix Claims Journal Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Claims Journal: Restarting the app will resolve most errors.
  2. Update the Claims Journal App. Here is how:
    1. On Android goto PlayStore » Search for "Claims Journal" » Open Claims Journal » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Claims Journal » click "UPDATE".
  3. Clear Claims Journal app cache: Clearing cached data will force your app to retrieve the latest data directly from Claims Journal servers.
    1. On Android, goto Settings » Apps » Select "Claims Journal" » click Storage » click "Clear Cache".
  4. Check Claims Journal app permissions. If any of these permissions required to use your device's features are disenabled, Claims Journal might not work.
  5. Uninstall and reinstall Claims Journal. If nothing else has worked, completely uninstall Claims Journal then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Claims Journal not working


2. Fix Claims Journal Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Claims Journal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Claims Journal not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Claims Journal may not be able to connect to the Internet when running in the background.

Reported Issues