Published by Circuit Routing Limited on Dec 9, 2024

Report an issue with Circuit.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Circuit for Teams?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Circuit Routing Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Circuit for Teams image 1 contact Circuit for Teams image 2

About Circuit for Teams

1. Circuit delivery route planner provides estimated arrival times for multiple stops on your planned route, and these estimated arrival times are automatically updated as you make deliveries.

2. Circuit is a route planner which creates the quickest possible delivery routes, saving you more than 60 minutes per day and getting you home faster than relying on your favourite navigation app alone.

3. Users driving delivery routes save themselves multiple hours every day by optimising the order of their route’s stops with Circuit.

4. Once your route has been planned, easily access the address and extra information you need to quickly make the delivery, such as the gate code, special delivery instructions, or the recipient’s name.

5. If you’re behind schedule, re-optimize the remainder of your route to avoid traffic where possible and arrive on time and within the stop’s delivery time window.

6. Tell Circuit where and when to start your route, add the list of stops you need to make, and Circuit handles the rest.

7. It’ll decide the order that avoids traffic, prevents backtracking and means you’ll finish your delivery route significantly earlier.

8. Your company needs to have an account with Circuit for Teams to use this app, go to to signup or email sales@getcircuit. com to book a demo.

9. Circuit comes with a 14-day free trial.

10. And, with a single tap, Circuit works with your favourite navigation app.

11. Circuit helps you complete your deliveries faster throughout the day.

Circuit Customer Insights

1. And suffer with the 10 stop limits witch is bogus btwThe best app it shows u the route even though there's no networkuseful for saving time but not sure yet if the subscription is worth the cost because it sends incorrect info to recipient if it even sends anything at all... also wish I had the option to edit the message clients receive.

2. For example, the driver just started the route, it would inform the first cust that the driver will arrive exact time according to the google map eta from driver location to first customer.

3. Once done the first delivery, it will notify second cust and so on.I have been trying to contact the help desk through the online chat in regards to the Address Line 2 not working.

4. If the app has a personal library where you can select places known for the route, it could be excellent.I've used the normal circuit app for a few years got more driver and decided to give the team version a try.

5. If you are looking to frustrate yourself while you try to figure out if the product is something that will work for you, then this is the app for you! Do you like hitting a paywall before you know the products is going to work? How bout 14 day free trials that you can't refresh with a new email address? Smarten up.Good app.

6. Lack of subscription management from the user CP on the website gives this software an "underground" feel like there's a scam waiting to happen.Reliable, easy to use for beginners, apps run very smooth.

7. Support needs A LOT of work, but it is a pandemic so they get a pass on that one.I Will give it 2 stars because there is no easy way to cancel your subscription.

8. Every day when you type the same clients visited during the week it is like the first time.

9. The admin dashboard needs A LOT more control and features but the driver end is SUPER simple.

10. You can't import the library of clients created on Google Maps, for example.

11. I also realized there is no option to cancel my subscription as claimed by the operator Ryan.

Steps to Troubleshoot & Fix Circuit Issues

1. Fix Circuit Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Circuit: Restarting the app will resolve most errors.
  2. Update the Circuit App. Here is how:
    1. On Android goto PlayStore » Search for "Circuit" » Open Circuit for Teams » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Circuit » click "UPDATE".
  3. Clear Circuit for Teams app cache: Clearing cached data will force your app to retrieve the latest data directly from Circuit servers.
    1. On Android, goto Settings » Apps » Select "Circuit for Teams" » click Storage » click "Clear Cache".
  4. Check Circuit app permissions. If any of these permissions required to use your device's features are disenabled, Circuit might not work.
  5. Uninstall and reinstall Circuit. If nothing else has worked, completely uninstall Circuit then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Circuit not working


2. Fix Circuit Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Circuit be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Circuit not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Circuit may not be able to connect to the Internet when running in the background.

Reported Issues