Published by ChowNow on Nov 20, 2023

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Why should I report an Issue with ChowNow- A&W Restaurants?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ChowNow to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About ChowNow- A&W Restaurants

1. Just browse our easy-to-use menu, customize it how you'd like, place your order using our secure payment system, and sit back!

2. With the ChowNow- A&W Restaurants mobile app, ordering food has never been easier.

3. Whether you're looking for a quick snack or a full meal, we've got you covered.

4. Download the ChowNow- A&W Restaurants app free today.

5. Your ideal meal is just a few taps away.

6. A push notification will alert you when your order will be ready.

ChowNow- A&W Restaurants Customer Insights

1. Every other fast food app has this functionality.The payment options were shaded for no apparent reason and even after managing to pay, it defaulted my location choice to a place over 6 hours away in another state! I had to call that location, they refunded me, but then it of course was to take 3-5 business days to credit to my account.

2. Doesn't open and tells me to go to the restaurant to order.The app is all but non-functional without a third party account.

3. Upon loading, it thought my nearest location was in KS (There's one in my CA town), and when I attempted to put my address in, it gave a cursor but no method to enter the info.

4. in the app the closest one is in a completely different state when there are multiple restaurants near meIt shows the nearest one to me Richmond Kentucky which is about 234 mi from me and there's one at 2 miles from me and you cannot put in a new address even though it has to form for it I guess I'll go in on install it I was hoping they would fix it by now but it's not.

5. I went ahead and made an order after assuming the location selected automatically by the app was the one I was in front of and now a random location I paid has a free meal to give to a worker.

6. How many people have done the same.Only reviewing to point out that under about app it clearly states...A&W mobile app ordering is only available in select markets in California, Idaho, Iowa, Kansas, Michigan, Wisconsin and Kentucky.

7. I was immediately met with the error message, 'we're sorry, this restaurant isn't available in your area, place your order inside the restaurant '.

8. When I tell it where I'm at, it still wants me to order from a restaurant 500 miles away.

9. When searching for a local restaurant, it doesn't recognize that the GPS is on.

10. I'm lucky I clicked to change the address when I didn't recognize the road the nearest one was on.

11. GPS is locked out, you can't even put in your address to see if there are any locations close by(there's one about 10 minutes from my house) and it doesn't show up on the map at all.

Steps to Troubleshoot & Fix ChowNow- A&W Restaurants Issues

1. Fix ChowNow- A&W Restaurants Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ChowNow- A&W Restaurants: Restarting the app will resolve most errors.
  2. Update the ChowNow- A&W Restaurants App. Here is how:
    1. On Android goto PlayStore » Search for "ChowNow- A&W Restaurants" » Open ChowNow- A&W Restaurants » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ChowNow- A&W Restaurants » click "UPDATE".
  3. Clear ChowNow- A&W Restaurants app cache: Clearing cached data will force your app to retrieve the latest data directly from ChowNow- A&W Restaurants servers.
    1. On Android, goto Settings » Apps » Select "ChowNow- A&W Restaurants" » click Storage » click "Clear Cache".
  4. Check ChowNow- A&W Restaurants app permissions. If any of these permissions required to use your device's features are disenabled, ChowNow- A&W Restaurants might not work.
  5. Uninstall and reinstall ChowNow- A&W Restaurants. If nothing else has worked, completely uninstall ChowNow- A&W Restaurants then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ChowNow- A&W Restaurants not working


2. Fix ChowNow- A&W Restaurants Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ChowNow- A&W Restaurants be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ChowNow- A&W Restaurants not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ChowNow- A&W Restaurants may not be able to connect to the Internet when running in the background.

Reported Issues