Contact Cabs@Changi Customer Service

Why should I report an Issue with Cabs@Changi?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Changi Airport Group (Singapore) Pte Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Cabs@Changi app provides real time flight arrival and taxi queue information at Changi Airport to cabbies.

2. Push and audio notifications are sent out when there is an urgent need for taxis.

1. From 415am to 530am, I didn't move in the queue but the app show 2, 0 , 3 ,5 taxis in queue at various times when the queue actually grew to 30+Information given is inaccurate.

2. Wasted all taxis uncles time for more than 2 hours waiting.So lousy must log in each time u turn on ! Too troublesome.

3. More than 30 taxis waited at T1 but the info given is 3 taxis on site only.

4. Taxis drivers waited for more then an hour to pick up their passengers.

5. At 4am, this app told me that there are 3 taxis in queue.

6. When I reached the queue, there are 10 taxis already there.

7. why state 28 Feb phase out if don't update when no updates are pushed out? androidVery informative and convenient.Thank you.

8. Wasted time waiting more than an hour during peak hours.

9. After using it first time the info is not based on real-time.

10. I gave it another chance on my 2nd visit to airport and was again disappointed with the info.

11. Previous was good with a on/off button user friendly!unable to use app.

1. Fix Cabs@Changi Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Cabs@Changi: Restarting the app will resolve most errors.
2. Update the Cabs@Changi App. Here is how:
   1. On Android goto PlayStore » Search for "Cabs@Changi" » Open Cabs@Changi » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cabs@Changi » click "UPDATE".
3. Clear Cabs@Changi app cache: Clearing cached data will force your app to retrieve the latest data directly from Cabs@Changi servers.
   1. On Android, goto Settings » Apps » Select "Cabs@Changi" » click Storage » click "Clear Cache".
4. Check Cabs@Changi app permissions. If any of these permissions required to use your device's features are disenabled, Cabs@Changi might not work.
5. Uninstall and reinstall Cabs@Changi. If nothing else has worked, completely uninstall Cabs@Changi then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Cabs@Changi not working

2. Fix Cabs@Changi Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Cabs@Changi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Cabs@Changi not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Cabs@Changi may not be able to connect to the Internet when running in the background.