Published by Smart Utils Dev Team on Jan 10, 2024

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Why should I report an Issue with HideU: Calculator Lock?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Smart Utils Dev Team to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact HideU: Calculator Lock image 1 contact HideU: Calculator Lock image 2

HideU Customer Insights

1. It has Google Drive backup; decent camera; internal browser (bookmark & tab), plus easy click-to-save & download direct to the internal hidden folder; outbound sharing of encrypted files; optional Apex-based launcher mode to hide apps -- all sleek & well doneIt's a good app, but when I start it, the ads are extremely loud.

2. (i tried others and they didn't work or too many failings, there was one that I couldn't even open when trying to log in because it crashes)I like the app- it locks the apps I don't want anyone opening.

3. a few times slow but this app really works and is awesome, I just wish it could avoid showing the icon in the insalled apps in settings, but I would truly recommend it to everyone.

4. Once I uninstalled this app, the phone went back to loading things at a fast pace, and I had no other problems.Would be good, but stupid adds spoil it.

5. The backup also works well too.I am writing to seek assistance regarding a situation I recently encountered with the Calculator app on my device.

6. Don't understand why we have to put up with dishonest adds spoiling what could be good apps.

7. The worst part is that it made my phone super slow; I waited 15 minutes for a Google search to load with this on my phone.

8. Please add in the notes app of calculator in customization fonts such as fonts style, bold, italics, underline, many mire and even check boxes.

9. I understand that the Calculator app may not be primarily designed for storing photos, but I had some important pictures within the app that I would like to recover.

10. Not sure if there is an option for no ads or not, seeing as how I can't get in to see the options, due to the frozen ad screen...Frankly, this is by far the best app of this kind I've encountered, and I think it's flying under the radar.

11. Photos, videos, filed, contacts, websites, etc...you can even access social media, Google, and anything else.

Steps to Troubleshoot & Fix HideU Issues

1. Fix HideU Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart HideU: Restarting the app will resolve most errors.
  2. Update the HideU App. Here is how:
    1. On Android goto PlayStore » Search for "HideU" » Open HideU: Calculator Lock » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HideU » click "UPDATE".
  3. Clear HideU: Calculator Lock app cache: Clearing cached data will force your app to retrieve the latest data directly from HideU servers.
    1. On Android, goto Settings » Apps » Select "HideU: Calculator Lock" » click Storage » click "Clear Cache".
  4. Check HideU app permissions. If any of these permissions required to use your device's features are disenabled, HideU might not work.
  5. Uninstall and reinstall HideU. If nothing else has worked, completely uninstall HideU then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing HideU not working


2. Fix HideU Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make HideU be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to HideU not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, HideU may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • My phone was stolen. I would like to request the app and data deletion on HideU Calculator app on my stolen phone under the GDPR law. The penalty for noncompliance is 7,500$ fine under the CCPA and 4% of annual turnover under GDPR. The registered account on my stolen phone is onincorilla@redacted with a number of +63 929 803 6777 on a Samsung A12 phone with an IMEI number of 356997705525258.

    — by Niño corilla 1 month ago

  • My phone was stolen. I would like to request the app and data deletion on my stolen phone under the GDPR law. The penalty for noncompliance is 7,500$ fine under the CCPA and 4% of annual turnover under GDPR. The registered account on my stolen phone is onincorilla@redacted with a number of +63 929 803 6777 on a Samsung A12 phone with an IMEI number of 356997705525258.

    — by Niño corilla 1 month ago

  • My phone was stolen. I would like to request the app and data deletion on my stolen phone under the GDPR law. The penalty for noncompliance is 7,500$ fine under the CCPA and 4% of annual turnover under GDPR. The registered account on my stolen phone is onincorilla@redacted with a number of +63 929 803 6777 on a Samsung A12 phone with an IMEI number of 356997705525258.

    — by Niño corilla 1 month ago

  • I lost my phone and i want to delete all my data on the app

    — by Niño corilla 1 month ago

  • Please help me all photos delet

    — by Apil 1 month ago

  • Hello my phone lost in water and my personal photos and videos and audios are stored in hideu app so I want that data and that so important to me and very precious fro me then how to restore that data in other phone plz i want that data at any way plz help me

    — by Saicharan 1 month ago

  • I would like to have the account and app deleted from my phone. My request is under the GDPR law. The penalty for noncompliance is a $7,500 fine under CCPA and 4% of annual turnover under GDPR.

    — by Kiara 1 year ago

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