Published by Bob Evans Restaurants, LLC on Oct 10, 2024

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About Bob Evans

1. In the Bob Evans Farmhouse Kitchen you can always find farm fresh, homestyle meals created with our special touch, just like Bob intended.

2. Today, we do the same with our Farmhouse Kitchen menu filled with fresh ingredients harvested each season from farms across America.

3. Welcome to the Bob Evans Rewards mobile app, where you can order pickup or delivery and earn rewards just for dining at Bob Evans when you download the app!

4. You can create an account to save your favorite orders, find nearby locations and get rewarded on your birthday with a special treat.

5. It all started 70 years ago with a 4-stool, 6-table diner in Rio Grande where Bob and Jewel welcomed family and friends.

6. We believe the best of the season tastes even better when it’s fresh from the crate to your plate!

Bob Evans Customer Insights

1. Terrible: Sets pickup time when you start the order but doesn't tell you what it is until you finish.

2. Won't allow you to keep items in the cart for a few minutes....times out, because it conflicts with the pick-up time and says there is an error and to clear cart.

3. A few minutes later, when I went to review my order, I was informed by the app that it was too close to closing time to order.

4. There was no way to review the order or see which items were not available.

5. When you tap on it, it does ABSOLUTELY NOTHING.The app takes longer to submit my order to the store than it takes for me to just drive there and do it myself defeating the whole purpose of ordering so it will be ready when I get there.

6. If we want carryout, we have to call, adding to the work and stress of an overworked restaurant staff.Good: Navigating menu and choosing options works great.

7. The only option is credit card, so we can't even place an order on the app and use a gift card when we pick it up.

8. It showed a full menu, honored specials, took the order quickly, and delivery was prompt.

9. Really easy to navigate to the different areas and pick the items you want.Doesn't allow customizable tip.

10. The app is clunky and over-complicated.Based only on the usual factors, and the fact that the app "remembers" my previous order, this would be a solid 5-star review.

11. Also, I have no idea how to actually use the deals it offers since the toggle doesn't seem to do anything and if you add the item to your order it's still listed at regular price.

Steps to Troubleshoot & Fix Bob Evans Issues

1. Fix Bob Evans Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Bob Evans: Restarting the app will resolve most errors.
  2. Update the Bob Evans App. Here is how:
    1. On Android goto PlayStore » Search for "Bob Evans" » Open Bob Evans » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bob Evans » click "UPDATE".
  3. Clear Bob Evans app cache: Clearing cached data will force your app to retrieve the latest data directly from Bob Evans servers.
    1. On Android, goto Settings » Apps » Select "Bob Evans" » click Storage » click "Clear Cache".
  4. Check Bob Evans app permissions. If any of these permissions required to use your device's features are disenabled, Bob Evans might not work.
  5. Uninstall and reinstall Bob Evans. If nothing else has worked, completely uninstall Bob Evans then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Bob Evans not working


2. Fix Bob Evans Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Bob Evans be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Bob Evans not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Bob Evans may not be able to connect to the Internet when running in the background.

Reported Issues