Published by FlavCity on Jul 18, 2024

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Why should I report an Issue with Bobby Approved?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of FlavCity to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Bobby Approved

1. Search, browse and explore by store (Costco, Whole Foods, ALDI, Trader Joe's, and more),by brand, or by aisles at the grocery store.

2. Bobby has personally reviewed every product at the grocery store and spent years sharing his knowledge on YouTube.

3. Learn how to buy the best quality products from the grocery store with the Bobby Approved app.

4. Bobby Approved will not only tell you what to buy and avoid, but it will teach you how to read labels like a pro and become an expert shopper.

5. Just point your camera, scan the barcode, and find out if that box of pasta, loaf of bread, or box of cereal is made with best-in-class ingredients, or if you should put it back.

6. Now it's your turn to learn how to only buy the best stuff at the store.

Bob Customer Insights

1. And it's great for my eyes, rather than trying to read the fine print on a shiny package, ingredients are on my phone in a nice big font!I have two changes I would make to make the app "Jerry Approved." #1, when manually typing in a food, let's say "Magic Spoon," you would hope that would come up at the top but you have to scroll down to find it.

2. Bobby I don't know how many of your viewer have dyslexia or some kind of vision impairment so it would also help text to speech.-8 out of 10 items that I scan are "currently under re-view" and when I check back weeks layer...still. -1 of 10 is not listed (and it asks me to submit photos) -1 of 10 actually works The search option tends to be helpful if I am doing research, but the reason this app was appealing to me, was for the "instant" shopping assistance.

3. Thanks for a great tool in healthy eating!It's the one and only app that reveals unhealthy ingredients on food labels by scanning the bar code.

4. Not for meI love this app! Easy to use and takes the guesswork out of the ingredients at the grocery store! I also like that it highlights the questionable ingredients in the non-Bobby approved products so that we can learn as we scan.

5. I understand it's under the search menu, but if there's more than a few it makes going back and forth annoying.Thank for this incredible useful app!! I now have a full list of all good bad and so-so ingredients at my fingertips now.

6. #2, It would be nice if there was an option to reflect a "better for you" choice knowing that the food is not "perfect" but it's not horrible either.I just loaded the app and because of some vision issues on top my dyslexia much of the text print is to hard to read.

7. Awesome App! Easy to scan items in the store to see if ingredients are healthy.

8. If an item has not been reviewed, the app allows you to take a pic of the item and ingredients list and submit for review.

9. App gives you a list of the ingredients (good and bad food) and will highlight the offending ingredient(s) for the unapproved ones.

10. I would love a feature added in the future that allows you to tap on the bad ingredients after scanning a barcode to see why they should be avoided.

11. I no longer need the fumble through a list of random ingredients to avoid that I've been writing down on my own.

Steps to Troubleshoot & Fix Bob Issues

1. Fix Bob Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Bob: Restarting the app will resolve most errors.
  2. Update the Bob App. Here is how:
    1. On Android goto PlayStore » Search for "Bob" » Open Bobby Approved » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bob » click "UPDATE".
  3. Clear Bobby Approved app cache: Clearing cached data will force your app to retrieve the latest data directly from Bob servers.
    1. On Android, goto Settings » Apps » Select "Bobby Approved" » click Storage » click "Clear Cache".
  4. Check Bob app permissions. If any of these permissions required to use your device's features are disenabled, Bob might not work.
  5. Uninstall and reinstall Bob. If nothing else has worked, completely uninstall Bob then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Bob not working


2. Fix Bob Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Bob be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Bob not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Bob may not be able to connect to the Internet when running in the background.

Reported Issues