Contact Chargie Customer Service

Why should I report an Issue with Chargie - phone charge limiter?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Lighty Electronics to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. For the purpose of enhancing functionality and providing you with the full spectrum of features offered by Chargie – phone charge limiter, our app requires access to your device’s location services.

2. Chargie takes control of the power flow following an algorithm that decreases battery temperature and voltage related stress, throughout the 8 hours of nighttime charging.

3. Charging your phone every night to 100% and holding it there for 8 hours at a time is one of the main culprits behind early battery drop in capacity.

4. Moreover, you'll be able to resell your old phone for more when you decide to change it, because it will be Chargie Certified, and this will be a guarantee of the protection of its battery.

5. Our solution is an app+hardware phone charge limiter that makes your battery last for much longer than if you had charged it regularly to 100% all night, every night. 2.

6. The Chargie app controls your Chargie hardware dongle, which is a smart charging limiter and scheduler for overnight or very long charging sessions.

7. On Android devices running older versions, location permissions are necessary for scanning for Bluetooth Low Energy (BLE) devices (the FINE_LOCATION and COARSE_LOCATION permissions).

8. With Chargie, your phone not only lasts for more years, but has also a much lower carbon footprint.

9. Install the app on your phone and let it connect to the Chargie dongle. 4.

10. Insert the Chargie device between your phone and power adapter. 3.

11. Chargie helps prolong battery health.

1. Chargie does start up when the phone starts up, but by the time I go to use it, the chargie and software cannot connect.This is an excellent app and device, I haven't had any problems that weren't of my own doing, and Support has been very helpful! I bought a second set of chargies for my second phone and had contact Chargie after the order was placed to ask for different colors and it was so easy! I've had to replace batteries in phones before, and have been looking for a way to limit battery stress for years, and this is, maybe not exactly what I want, but it's as close as I can get, and worth every battery saved!The new Topup scheduler works great and the 1.30.08 release is very stable.

2. Now using Version 1.20.06 - updated on 3 April 2020 - but still occasionally disconnects and allows my Samsung Galaxy S7 to charge up to 100%.When it works it's great, but my Pixel XL does not autoconnect to the Bluetooth most of the time when I plug my phone in and then my phone ends up charging to 100% because it can't tell the Chargie unit to turn off.

3. It is still not clear how much extra battery life you will get if you use this device consistently and never charge your phone above the 80% level.

4. Highly recommended! Especially now with the topup scheduler! You can set the phone to stay at any lower % over night and an hour before you need the phone set it to charge up to 100% or any level you want.

5. Chargie monitors your battery's charge level and turns off the charging when it hits a level you select (80% recommended).

6. Chargie is promising hardware, but difficult to use due to poor documentation, no dark mode, plus buyers lose all rights to full refund if they plug it in! Developer never responded to support email.

7. It drains the battery a little, but it needs it to work.There is a problem with charging phone batteries.

8. I'm very happy with this product and app.It works great but it can be a little finicky with iOS where you have to plug in and out to get the charge to work.

9. If you charge your phone overnight, it's even worse - you're hitting 100% AND continuously dropping below and topping it off to 100%.

10. If you always charge them to 100%, your battery life is significantly shortened.

11. The iOS one is great.Great little device, so for the most part works excellent, little learning curve overtime to learn how your device works with it.

1. Fix Chargie Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Chargie: Restarting the app will resolve most errors.
2. Update the Chargie App. Here is how:
   1. On Android goto PlayStore » Search for "Chargie" » Open Chargie - phone charge limiter » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Chargie » click "UPDATE".
3. Clear Chargie - phone charge limiter app cache: Clearing cached data will force your app to retrieve the latest data directly from Chargie servers.
   1. On Android, goto Settings » Apps » Select "Chargie - phone charge limiter" » click Storage » click "Clear Cache".
4. Check Chargie app permissions. If any of these permissions required to use your device's features are disenabled, Chargie might not work.
5. Uninstall and reinstall Chargie. If nothing else has worked, completely uninstall Chargie then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Chargie not working

2. Fix Chargie Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Chargie be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Chargie not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Chargie may not be able to connect to the Internet when running in the background.