Contact Reading Eggs Customer Service

Why should I report an Issue with Reading Eggs - Learn to Read?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Blake eLearning Pty Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If the developer could fix the issue with the app freezing up then you would get 5 stars from me.Although my youngest 5 and I love this app to help with phonics, I do think there's just too many things to be clicked where a small child can not easily do it independently, before getting to their actual lessons.

2. I am also taking advantage of their 10 week summer program for my son to keep him on track for the next school year! Thank you Reading egg for developing an amazing program.

3. The app was installed on a "compatible device" so it was rather annoying.My daughter loves reading eggs, math seeds and fast phonics.

4. Reading eggs has helped her immensely to learn to read and with the addition of fast phonics, it has helped her to improve her pronunciation.

5. It is disappointing when you really think highly of an app (with the freezes and all) but have poor experience with customer service.Just downloaded it for my almost 4 year old, 3 annoying things: if you have a fire tablet it can't be put onto the kids profile, so you have to stay logged in on the adult one.

6. Honestly, at least make it if you get 5 questions wrong you have to restart! Everyone is very desperate...I have been subscribed to Reading Eggs for a few years.

7. I think very highly of the entire reading eggs program, including the books, the on-line program, and the printables.

8. For the games where he had to pick the correct letter or number he would purposely choose the wrong one because he thought the sound it made was funny, so that was a little frustrating.

9. This is frustrating, especially when even an adult can't hear it and then she spells it wrong WITH help! Often the beginning or ending consonant is so soft that it cannot be heard at all, even with the volume up to maximum.

10. Maybe this game is okay on s tablet, but it is unusable for a small child on a phone.Some of the pronunciations are so hard to distinguish in Fast Phonics.

11. This app seems great at providing the foundations of learning to read but I can't see how they can justify a £9.99 per month subscription for something so full of bugs, especially as it's designed for small children.

1. Fix Reading Eggs Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Reading Eggs: Restarting the app will resolve most errors.
2. Update the Reading Eggs App. Here is how:
   1. On Android goto PlayStore » Search for "Reading Eggs" » Open Reading Eggs - Learn to Read » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Reading Eggs » click "UPDATE".
3. Clear Reading Eggs - Learn to Read app cache: Clearing cached data will force your app to retrieve the latest data directly from Reading Eggs servers.
   1. On Android, goto Settings » Apps » Select "Reading Eggs - Learn to Read" » click Storage » click "Clear Cache".
4. Check Reading Eggs app permissions. If any of these permissions required to use your device's features are disenabled, Reading Eggs might not work.
5. Uninstall and reinstall Reading Eggs. If nothing else has worked, completely uninstall Reading Eggs then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Reading Eggs not working

2. Fix Reading Eggs Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Reading Eggs be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Reading Eggs not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Reading Eggs may not be able to connect to the Internet when running in the background.