Contact Muslim Pro Customer Service

Why should I report an Issue with Muslim Pro: Quran Athan Prayer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Muslim Pro Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. When I do finally take time to log in for the 7th or 8th time of the day to connect to the premium service I've paid for, my prayer times (especially frustrating during suhoor) , settings, and saved items are all gone, in spite of selecting restore previous data.

2. The app is good for basic things like prayer times etc it just has some issues here and there that make it a little annoying.I like the app, very helpful but I remember having difficulty with the app first, I had paid the annual fee but app wasn't working properly and thought maybe it didn't take my annual payment and purchased another plan.. I was charged twice and I can use the app now but for the amount I paid it's a lot only to not have premium.

3. For some reason my fasting tracker just gets randomly erased and I have to re enter the data and I'm unable to retrieve it from previous years.

4. I tried getting refund for at least one but I'm having a hard time seeing where I can start that process.QALBOX SIGNING IN AND PLAYER PROBLEMS.

5. Still, my tracking data is gone and every time I add to the tracker, it gets cleared within a few days.

6. Having a hard time understanding why my wife and I have different Athan times, and our settings are identical and location is the same.

7. Afraid to get premium with existing unaddressed issues.UPDATE: the restore button doesn't do anything.

8. As you've revoked my premium account to display random ads as a subscription cash grab and force streaming content I don't want, I'll just look for a replacement.

9. Signing in problem and more... The day I sign up for qalbox features an app shows error 8.

10. Anytime you hit play it shows you dont have paid qalbox.

11. 😤I paid for premium to eliminate ads and support the developers.

1. Fix Muslim Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Muslim Pro: Restarting the app will resolve most errors.
2. Update the Muslim Pro App. Here is how:
   1. On Android goto PlayStore » Search for "Muslim Pro" » Open Muslim Pro: Quran Athan Prayer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Muslim Pro » click "UPDATE".
3. Clear Muslim Pro: Quran Athan Prayer app cache: Clearing cached data will force your app to retrieve the latest data directly from Muslim Pro servers.
   1. On Android, goto Settings » Apps » Select "Muslim Pro: Quran Athan Prayer" » click Storage » click "Clear Cache".
4. Check Muslim Pro app permissions. If any of these permissions required to use your device's features are disenabled, Muslim Pro might not work.
5. Uninstall and reinstall Muslim Pro. If nothing else has worked, completely uninstall Muslim Pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Muslim Pro not working

2. Fix Muslim Pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Muslim Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Muslim Pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Muslim Pro may not be able to connect to the Internet when running in the background.