Contact BESTSECRET Customer Service

Why should I report an Issue with BESTSECRET?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BestSecret GmbH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. By invite only, the BESTSECRET platform gives members unlimited access to curated edits from the world’s most established brands and in-demand designer labels.

2. BESTSECRET is Europe’s members-only online destination for premium and luxury fashion brands at exclusive prices.

3. In the app, BESTSECRET members can manage orders, add to their wish list, and shop their favourites anytime, anywhere, for a secure and seamless shopping experience.

1. Good app 🤌BestSecrets presents opportunity to choose brand items for lower prices that makes shopping enjoyable and pleasant spending less time on walking long hours outside seeking for a necessary thing to buy.

2. Overall great experience, some search detail retention when moving through pages and back to previous page istead of out of the app at "go back" action would be nice.Good app, not perfect but good.

3. Especially on trendy brands with hot deals.The big disadvantage of the web website, or this shop is that you cannot really rate or write a review on a product you bought, also when you choose an item there is no possibility to the rating of it.

4. Keep it up Best Secret!Awesome 👌, easy to use, and fantastic prices,delivery, and amazing quality products .

5. Finally, we get invoices! BestSecret provides a wide selection of products at good discounts.

6. Very good experience overall.Just really good and great deals everywhere.

7. The only thing I am not sure if it works is for out of stock items- when you click on the notify me button.the delivery takes ages, and I am in the EU.

8. I would recommend the company to include the items which are more casual, handy and in great demand.

9. There's always a great variety of products to choose from with great prices.

10. Biggest downside is that they don't send the package with a return slip and are slow with refunds which can take up to 2 weeks to be returned to your bank account.

11. Thank you!!!Easy to use and there are good filters so you can adjust your search.

1. Fix BESTSECRET Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BESTSECRET: Restarting the app will resolve most errors.
2. Update the BESTSECRET App. Here is how:
   1. On Android goto PlayStore » Search for "BESTSECRET" » Open BESTSECRET » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BESTSECRET » click "UPDATE".
3. Clear BESTSECRET app cache: Clearing cached data will force your app to retrieve the latest data directly from BESTSECRET servers.
   1. On Android, goto Settings » Apps » Select "BESTSECRET" » click Storage » click "Clear Cache".
4. Check BESTSECRET app permissions. If any of these permissions required to use your device's features are disenabled, BESTSECRET might not work.
5. Uninstall and reinstall BESTSECRET. If nothing else has worked, completely uninstall BESTSECRET then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BESTSECRET not working

2. Fix BESTSECRET Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BESTSECRET be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BESTSECRET not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BESTSECRET may not be able to connect to the Internet when running in the background.