Published by GN Hearing on Feb 12, 2024

Report an issue with Beltone Tinnitus Calmer.
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Why should I report an Issue with Beltone Tinnitus Calmer?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GN Hearing to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Beltone Tinnitus Calmer Customer Insights

1. Would also suggest including a master volume in settings (I find the volume on this app quite a bit louder than others) and also a balance control would be good so that the sound can be shifted to the affected ear more, even better would be a balance control on individual sounds so that the soundscape can be tailored to the individuals issues.Very good that you can mix your own sounds from the palette, incl.

2. THANKS SO MUCH, Beltone!Great app! Being able to make your own custom mix of ambient sounds has been a a real source of relief.

3. For example, I found some of the natural sounds, like waves or rain, eere not quite enough to help "silence" my tinnitus, which is a constant ringing, on their own.

4. They've put a tiny bit of tinnitus info with a very basic sleep app and then asks you basic questions to determine how much you're going to listen to the sounds (which you decide yourself and for how long).

5. When I drive and turn the heat on, the sound of the heater blowing helps drown out the ringing.. thanks again!!!!This app is excellent for those with tinnitus & even anxiety.

6. I'm pleased with all the sounds that come with the free version, but would love it if they could include the sound of an owl.

7. This app serves as my tinnitus relief especially at night with a self mixed sound.Very useful and comprehensive app.

8. The timer is a useful little add on, too.Could be a great app with the ability to create your own sounds and relaxations.

9. I haven't used all the functions but the sound generator (including 4 types of 'white' noise) is excellent and could be used also by those simply after a relaxing background soundscape.

10. Being able to stay calm & listen to the sounds made all the difference.

11. Practicability is wonderful - you can close the active app GUI and still listen to the chosen sound and press pause/play from a drop down menu (also if screen is locked).

Steps to Troubleshoot & Fix Beltone Tinnitus Calmer Issues

1. Fix Beltone Tinnitus Calmer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Beltone Tinnitus Calmer: Restarting the app will resolve most errors.
  2. Update the Beltone Tinnitus Calmer App. Here is how:
    1. On Android goto PlayStore » Search for "Beltone Tinnitus Calmer" » Open Beltone Tinnitus Calmer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Beltone Tinnitus Calmer » click "UPDATE".
  3. Clear Beltone Tinnitus Calmer app cache: Clearing cached data will force your app to retrieve the latest data directly from Beltone Tinnitus Calmer servers.
    1. On Android, goto Settings » Apps » Select "Beltone Tinnitus Calmer" » click Storage » click "Clear Cache".
  4. Check Beltone Tinnitus Calmer app permissions. If any of these permissions required to use your device's features are disenabled, Beltone Tinnitus Calmer might not work.
  5. Uninstall and reinstall Beltone Tinnitus Calmer. If nothing else has worked, completely uninstall Beltone Tinnitus Calmer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Beltone Tinnitus Calmer not working


2. Fix Beltone Tinnitus Calmer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Beltone Tinnitus Calmer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Beltone Tinnitus Calmer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Beltone Tinnitus Calmer may not be able to connect to the Internet when running in the background.

Reported Issues