Published by Bellhops on Jul 25, 2024

Report an issue with Bellhop.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Bellhop - Pros?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Bellhops to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Bellhop - Pros image 1 contact Bellhop - Pros image 2

About Bellhop - Pros

1. It enables professionals, movers and drivers to set their own schedules, get matched with the right jobs, and access the moving-related information they need—all in one place.

2. To learn more about becoming a pro with Bellhop, visit bellhop. com/being-a-bellhop.

3. If you’re looking to book a move, you’ll be glad to know that a customer-facing app is on its way.

4. This is Bellhop’s worker-facing app.

5. Until then, you can visit bellhop. com or call 1-888-836-3939.

Bellhop Customer Insights

1. They also had consistent issues with their website so I wasnt even able to log into my acct to see the details of my move.Great concept when it comes to the type of service they provide but very poorly designed.

2. But, they have to make profit somewhere.Crashes so often it's not even funny I have no idea how I'm going to complete setup with this super inconsistent app, and some steps of verification is stuck on loading, I Uninstaller reinstalled, exited, tried everything it it's still brokenTons of bugs.

3. However, movers at real moving companies get paid by weight which I'm sure in majority of cases would be more money than any hourly pay a third party would offer such as this app and others.

4. Plus it's show jobs outside of your availability, the wait time in between jobs is unrealistic, and if your new recruit the time you wait for your first two jobs is longer than you want to wait.

5. Not only did some of the movers I hired show up late, but Bellhop double charged me after I had already called customer service to reconcile the bill.

6. I had to provide my email and it said it would send me an authorization code so I could create a password, but it never sent me anything, despite my trying multiple times and trying multiple different email addresses.

7. Things like payroll, tips, customer review, updates, poor customer support and gas compensation.

8. The app just pops open to the same screen everytime! If you guys help I'll change my rating and review.This review is only for the Bellhop company.

9. I had a job with bellhops on March 2020 and even the customer told me she had an issue with customer support being rude and non supportive.

10. This makes me want to go back to my old moving job and that says a lotApp doesn't allow me to enter my phone number.

11. And that's not to mention they practically abolished travel pay...Horrible interface! I'm suck on the 3rd step for their third party pawnr initiation! "Let's get you paid!" Okay.

Steps to Troubleshoot & Fix Bellhop Issues

1. Fix Bellhop Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Bellhop: Restarting the app will resolve most errors.
  2. Update the Bellhop App. Here is how:
    1. On Android goto PlayStore » Search for "Bellhop" » Open Bellhop - Pros » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bellhop » click "UPDATE".
  3. Clear Bellhop - Pros app cache: Clearing cached data will force your app to retrieve the latest data directly from Bellhop servers.
    1. On Android, goto Settings » Apps » Select "Bellhop - Pros" » click Storage » click "Clear Cache".
  4. Check Bellhop app permissions. If any of these permissions required to use your device's features are disenabled, Bellhop might not work.
  5. Uninstall and reinstall Bellhop. If nothing else has worked, completely uninstall Bellhop then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Bellhop not working


2. Fix Bellhop Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Bellhop be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Bellhop not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Bellhop may not be able to connect to the Internet when running in the background.

Reported Issues