Published by bbsoft

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Why should I report an Issue with Polyglot: Learn Languages?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of bbsoft to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Polyglot Customer Insights

1. I went to the site hoping to find better tools, design, interface, this looks like a website from a Russian public library during Cold War, I'm surprised it's got colors.

2. It would be cool if the lists were all transfered from the site, but even as it is, the content and simple layout is great.Old fashioned, not user friendly.

3. Awful.Simple, efficient, straightforward.just a bunch of vocab lists, not worthy of being an "app" at allFirst thing I do is open it.

4. Pop-up ads for free Amazon gift cardGood to learn words.No Esperanto voice for pronunciation.

5. Brilliant app! A lot of languages and words, great for revising while traveling.

6. good app.The ads pop up windows outside the app on its own.

7. Ads intrusive.

Steps to Troubleshoot & Fix Polyglot Issues

1. Fix Polyglot Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Polyglot: Restarting the app will resolve most errors.
  2. Update the Polyglot App. Here is how:
    1. On Android goto PlayStore » Search for "Polyglot" » Open Polyglot: Learn Languages » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Polyglot » click "UPDATE".
  3. Clear Polyglot: Learn Languages app cache: Clearing cached data will force your app to retrieve the latest data directly from Polyglot servers.
    1. On Android, goto Settings » Apps » Select "Polyglot: Learn Languages" » click Storage » click "Clear Cache".
  4. Check Polyglot app permissions. If any of these permissions required to use your device's features are disenabled, Polyglot might not work.
  5. Uninstall and reinstall Polyglot. If nothing else has worked, completely uninstall Polyglot then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Polyglot not working


2. Fix Polyglot Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Polyglot be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Polyglot not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Polyglot may not be able to connect to the Internet when running in the background.

Reported Issues