Contact Mi Dash Cam Customer Service

Why should I report an Issue with Mi Dash Cam?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of 70mai Co.,Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Equipped with high sensitivity image sensor and reliable chip, Mi Dash Cam becomes a perfect travel companion.

2. You could browse the albums of the device, play back videos, or download videos to your cell phone.

3. Mi Dash Cam App allows you access the device through Wi-Fi connection.

4. Mi Dash Cam helps you to record the footage during driving.

5. All these operations do NOT use your mobile data.

1. Basically useless app and useless device.you download the app after I have registered using the app and then I create a wifi hotspot and advises me the camera and wifi is connected but the app keeps telling me "Not Connected" what a waste of time/money.This app has too much bugs, every time i try to connect the dash cam to the phone through the wifi, it does nothing.App doesn't work.

2. App doesn't work! After confirmation of WiFi hotspot connection the app cannot"see" the connection, still doesn't work with location turned on and even with an account set up, totally useless if you cannot connect to check your positioning of the camera, and to download any of the videos by Wi-Fi.I cannot get this app to work.

3. On the same screen it says that I AM connected to it! Requiring a phone app, account, username, and password just to use a simple camera in your car is ludicrous!I wanted to check the app before buying the dash camera.

4. It is even more disappointing that I have a xiaomi phone...On the very same screen it says not connected and connected to the freaking dash cam.

5. Then tap top right to "general settings" then "more settings" last option will ask you to "add home screen shortcut" that will add dedicated Dash Cam button! This app here is obsolete.Does not see connection.

6. I connect to the dashcam over WiFi and it says that I am not connected.

7. App says phone is not connected to hotspot.

8. It says "Not connect to dash cam" with active connection to it.

9. App has not been updated in years and does not work with 70mai Dash Can Lite.

10. Camera wifi hotspot is on.

11. You go to "add device" then "car devices" then add the camera and follow prompts.

1. Fix Mi Dash Cam Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mi Dash Cam: Restarting the app will resolve most errors.
2. Update the Mi Dash Cam App. Here is how:
   1. On Android goto PlayStore » Search for "Mi Dash Cam" » Open Mi Dash Cam » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mi Dash Cam » click "UPDATE".
3. Clear Mi Dash Cam app cache: Clearing cached data will force your app to retrieve the latest data directly from Mi Dash Cam servers.
   1. On Android, goto Settings » Apps » Select "Mi Dash Cam" » click Storage » click "Clear Cache".
4. Check Mi Dash Cam app permissions. If any of these permissions required to use your device's features are disenabled, Mi Dash Cam might not work.
5. Uninstall and reinstall Mi Dash Cam. If nothing else has worked, completely uninstall Mi Dash Cam then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mi Dash Cam not working

2. Fix Mi Dash Cam Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mi Dash Cam be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mi Dash Cam not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mi Dash Cam may not be able to connect to the Internet when running in the background.