Contact AIC Customer Service

Why should I report an Issue with AIC Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Agency Insurance Company to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. AIC mobile provides user friendly navigation of your auto insurance policy!

1. Lots of basic quality of life updates are needed, such as not being able to save card information for payments.Tried this in 2020, now doing it again with the same problem I did 8 characters one symbol one upper or lower case and one symbol.

2. If you guys could get that feature, this app would be great.It shows me nothing about my coverage liability limits, It doesn't show my deductibles, I can't tell what's covered under the roadside assistance or if I have it, my ID card has nothing but my Vin # type of vehicle.

3. Can someone help?I registered my account on this app and I wasn't able to sign in upon entering my email and password, it kept telling me invalid email.

4. AIC makes it very difficult for its clients to give them money.I downloaded this app and I created my account and it says I need to have a valid email.

5. I have to get a lawyer now and report them for bar faith.I need to be able to add multiple policy numbers.

6. But, is there anyway to make roadside assistance a digital option? Like...I can just log in, hit roadside & it can pull up my EXACT location based off my phone's location.

7. 2 months now and I'm now paying full coverage on a totaled car I can't drive bc they're taking their time trying to get as much money as they can out of me before they have to pay.

8. Two different policy numbers but only a access one from the app.Basic app, nothing fancy to it...just simple & easy to use.

9. I can't start to file a claim thru the app, & you can't update any info on the app.

10. I tried several times...I'm done trying to use this app, I would give it zero stars if I couldWorks as needed, but thats about it.

11. Don't tell me I have an existing account with wrong password.

1. Fix AIC Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart AIC: Restarting the app will resolve most errors.
2. Update the AIC App. Here is how:
   1. On Android goto PlayStore » Search for "AIC" » Open AIC Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AIC » click "UPDATE".
3. Clear AIC Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from AIC servers.
   1. On Android, goto Settings » Apps » Select "AIC Mobile" » click Storage » click "Clear Cache".
4. Check AIC app permissions. If any of these permissions required to use your device's features are disenabled, AIC might not work.
5. Uninstall and reinstall AIC. If nothing else has worked, completely uninstall AIC then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing AIC not working

2. Fix AIC Server issues & Internet Connection

1. Check network connection: An unstable Internet will make AIC be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to AIC not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, AIC may not be able to connect to the Internet when running in the background.